[FIXED] Game crashes when entering online race

  • Thread starter Granadier
  • 23 comments
  • 5,638 views
1,312
United States
New York
Edit: Crashes have been resolved.

At a loss here as to why the game is crashing and was hoping someone here may have run into the same problem and found a solution.

If an online race is started up, ie: starting Free Practice for FIA or Time Trial for SM, the game will crash immediately after loading. Once the loading spinner finishes and it starts the piston reving animation it crashes to dashboard. The error reported is C-34878-0, but that is just a generic error code.

What I’ve done so far to try and fix:
  • Full restart of the PS4
  • Deleting network data from GTS menu
  • Clearing PS4 cache by leaving it unplugged for 30 seconds
  • Resetting the network by removing the LAN cable and reconnecting after 30 seconds
  • Rebuilding the database from safe mode (thankfully only took a few minutes)
Unfortunately the crashes continue. It isn’t localized to my user account either as it is happening for my alts as well. This is also an online only issue as offline races load up just fine.

Has anyone else encountered this? If so please share what you did to resolve it.
 
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1,195
Germany
Munich
As I have the same problems I checked some other pages. There are multiple notifications of other players, too. I carefully suppose this is a PSN problem. Unfortunately I did not found a workaround for it yet. :indiff:
 
417
United States
Virginia, USA
I tried to connect to a lobby. Got the endless spinning wheel. Closed app, now I can't even connect to PD server, error NP-32470-6
 

R1600Turbo

Premium
53,295
United States
CG, AZ, USA, Earth
R1600Turbo
I can't even connect to the game servers to save so the whole game is literally useless to me right now.
 
229
United States
Maryland
odiesback
Still unable to connect! I think that’s it for the week! Hopefully it will back for a final race at La Sarthe before its gone!

Fortunately I was able to bring my both accounts back up to DR A before the PD servers went silent.
 
309
NoonenF1
At least I’m not the only one. Just set up the wheel to run race B for the night but now I’m just trying to wait it out
 
1,037
Mexico
GDL, Mexico
Lortze_miul3r
Its only GT Sport? I eas playing COD warzone one hour ago, now I can't connect to GT sport servers, no manufacturer race for me tonight
 
220
Canada
NS, Canada
GTS is back up here even though it says you may still experience problems.
I think it was just a logjam on PSN being Sunday night.
Even Netflix was unavailable but it's also back.
 
Can't get into any lobby over past ~2 hours. (Connection to session timed out. [NE-210000B4])

... Can create a room tho. Doubt anyone can join

... Online working fine on CarX Online Racing... GT Sport issue
 
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Famine

GTP Editor, GTPEDIA Author
Administrator
74,300
United Kingdom
Rule 12
GTP_Famine
Resetting the network by removing the LAN cable and reconnecting after 30 seconds
That won't do anything - it'll simply reconnect to the same network. You need to reboot the router.

Anyway, PSN in general was having a massive tantrum last night. Took 15 minutes to get into CODMWR. Xbox Live fell over at about the same time too.

https://downdetector.com/
 
1,312
United States
New York
Wanted to update the thread with my latest info.

Last night I performed a full reinstall of the game and related files. Since that takes a good chunk of time I didn't end up checking it until this morning. Thankfully the game is no longer crashing like before. :bowdown:

Whether the solution to this was the reinstallation, or the PSN issues being resolved overnight, I can't be certain. The dev in me hopes that it was the reinstall though that fixed it because if the game was susceptible to crashes from PSN network issues that would indicate something terribly wrong was written into the code...

Edit: Forgot to mention; if you go the nuclear route and reinstall the whole game, make sure to backup your GTS gallery data like saved photos and replays beforehand. They don't get uploaded to cloud storage.
 
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181
England
NW England
Started getting the NE-210000B4 error about a week or so ago.

This only happens when I attempt to join a room from the lobby. I get the continuous spin wheel followed by the error pop-up.

In addition, I was also disconnected from the FIA race on Saturday as I crossed the start line on lap one! Lost a load of DR. Didn’t dare try again.

So far I have:

Rebooted the router
Uninstalled all games from PS4 and reinitialised.
Downloaded the GT Sport software via PS4 and installed all files.

I have a PS4 slim with Sony DS4.
PS4 connected via LAN cable. Ping 33m.
No issues with any other games prior to uninstall.

Anyone else experiencing this or does anyone have a fix or any suggestions?

Also, could a Mod change the prefix of this thread to ”Not Fixed”. Thanks.
 
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3,037
Canada
Canada
Kaizen-Teian
I've been crashing in lobbies recently. I suspect a permission or bluetooth conflict. Only happens when I plug my headset into the DS4 while playing on the wheel.

It starts with Party message, __can't perform voice functions, then another, another until Party ends. Lobby starts losing players, _ has left, etc.. but only from my POV, when/if I get back in everyone else is fine.
 
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jrbabbitt

Premium
402
United States
Charleston, SC
jimybee
I've been crashing in lobbies recently. I suspect a permission or bluetooth conflict. Only happens when I plug my headset into the DS4 while playing on the wheel.

It starts with Party message, __can't perform voice functions, then another, another until Party ends. Lobby starts losing players, _ has left, etc.. but only from my POV, when/if I get back in everyone else is fine.
I've had this happen to me, you need to make sure ALL parties are done and you are out of them. Then you can try to enter a new party...
 
3,037
Canada
Canada
Kaizen-Teian
I suspect my issues are with permission compatibility with PS5 party users. There's an extra option on the PS5, "team" which is not an option on the PS4. My best guess is incompatibility with PS5 and PS4s set to share audio in gameplay. Which had issues on PS4 as well.