Xbox Live Help

I just got my 360and for some reason i can't connect to xbox live, i'm going straight into the modem, and i run the connect test for the xbox, but it fails at the IP address test, anyone know whats up?
 
Try restarting your modem. Check your cable, make sure it's not a crossover.
 
Sorry for the double post, but i got the router to work somewhat, the router is connected, but i cannot browse the internet, the Xbox Live help, told me to check to see if i can browse the net while connect to the router, and i can't.
 
Step 1. Hook up Router to Modem.
Step 2. Reset Modem by pulling the power cord out for 10 seconds and re-inserting it.
Step 3. Plug in PC and Xbox 360 to Router.
Step 4. Test connectivity.

If this doesn't work, I'd recommend re-setting your router's firmware. Usually requires you to use a pen and push down on a "reset" button somewhere.
 
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