Hardlocked and unplayable after 1.08

[GatoL]

Can someone direct me to an official bug report page/contact of Polyphony Digital? I can't seem to find one.
After the update my game is hardlocked and I need help.
I can only access the cafe, the used car dealership and my garage. Everything else is closed. So i can not play at all right now (except for musical rally).
My cars are still in the garage, but my credits and even my collectors level are reset.

 

[EES]

Dont think you'll get in contact with pd. Try sony customer service.

 

[upraktisk]

Dont think you'll get in contact with pd. Try sony customer service.

I already did that with this exact issue, was told to contact Polyphony instead.

 

[GatoL]

I already did that with this exact issue, was told to contact Polyphony instead.

Do you have any contact information?

 

[MrNukki]

Either try contacting them through their Twitter or Facebook, or just try the Sony customer support. Otherwise, there are no other ways to contact Polyphony.

 

[upraktisk]

Do you have any contact information?

No sorry. I asked them if they could provide me anything, but they never responded…
Maybe because it’s non existent idk

 

[CHEN255]

Have you tried shutting down, disconnecting from power for a few minutes, reconnecting and restarting your console?

 

[MadMax]

Sounds like the issue people were having in 1.05

My advice is to delete game save from console. (this supposedly fixed it in 1.05)

 

[upraktisk]

Sounds like the issue people were having in 1.05

My advice is to delete game save from console. (this supposedly fixed it in 1.05)

Ironically, this is what started my problems initially.

 

[pedrocor]

Have you tried this?

PD site contact page

 

[upraktisk]

Have you tried this?

PD site contact page

That’s just a repost of the player data transfer from GT Sport.
But tried pretty much everything.
I’m in their DM’s on twitter as well, but they are not responding.