Poll : Has anyone here actually contacted Sony or PD?

  • Thread starter Thread starter lrn2swm
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Have you contacted Sony or PD?

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lrn2swm

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lrn2swm
Has anyone contacted Sony or PD regarding complaints, suggestions, flaws or patches? If so, why did you contact them and what was their response? If not, why not?

I have not contacted them and can really only blame my own laziness. I want to love GT5, I have played the heck out of it, but many things annoy me. Due to the lack of patches, I have stopped playing it almost completely. But, I am still addicted. I check these forums everyday, many times a day in the hopes something has magically occured.

Now I feel I have myself to blame for not writing an email or making a phone call with a few suggestions/gripes.

I will update this thread with their response if any, as I intend and will contact them today.

Thanks for your time and input.

EDIT: Update.

I submitted the following to Sony and Polyphony Digital. There should be a response within 24 - 48 hours according to their customer service.

Dear Sirs:

I write as a long time consumer of Playstation, as well as your games. Specifically, I write because of problems and suggestions, (and what I personally feel is a lack of completion) with Polyphony Digital's Gran Turisimo 5 (GT5). I also would like to point out that I do not represent GTPlanet nor it's members. I am representing only myself.

As a player as far back as GT1, I have loved the series for what it represents, a love of cars, driving and racing with attention to detail that leaves other driving simulators or games behind. I have however become a bit dissatisfied with the latest addition to the series, (GT-5). I have played it for many hours and many days, in the hopes that it would grow on me, or that flaws, bugs, glitches and further content would be released. I applaud the latest patches that have been released for GT-5, but it is simply not enough to keep me coming back for more.

I am a member of a forum called GTPlanet, at www.gtplanet.net, which I hope you are all aware of. However, in the case that Polyphony Digital nor Sony are unaware of it's existence, I'd like to bring it's attention to you. This is an open forum community of players which love driving simulators, in particular those from Polyphony Digital.

Since the release of GT-5, I have been monitoring these forums on a daily basis to see what issues other members have had with this game. To your credit, many members enjoy the game the way it is. However, the majority (of those that have let their opinions be known), are dissatisfied with many flaws glitches and mostly lack of content in the game.

I invite Sony, Polyphony Digital, and Kazunori Yamauchi to browse these forums as an indicator of what your customer base is feeling. One particular link of interest would be https://www.gtplanet.net/forum/showthread.php?t=133218, however there are many more praising, complaining, and suggesting things about GT-5.

I have personally enjoyed your products, and look forward to purchasing many more, (in the hopes that GT-5 is patched to where it should be).


Thank you in advance for your attention to your player base and it's suggestions.

Kindest regards,

EDIT Update 2

I recieved the following response this evening. I don't know that this will get anywhere, but hey, it was 5 minutes of my time.

Response Via Email (Danielle P.) 01/11/2011 09:36 PM
Hello William,

We value your input and appreciate you bringing this to our attention. Please rest assured that we will convey your feedback to Sony Computer Entertainment America's ("SCEA") appropriate management.


Regards,
Danielle P.
 
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I haven't contacted them but tbh I really don't think the games flaws are so bad. Also I have played games with far worse flaws in them which I paid the same amount for as GT5 and didn't complain about them.
 
Though I do have a lot of issues with GT5 (shadows [I personally dont think having day to night transition is worth having cus it ruins the shadows] lack of events, gimping the G27 so they can sell they're own wheel etc...)
But I'm just not angry enough to actually contact PD about it

I also just suck at writing letters or long messages, it would just end up looking like this
"Dude, whats up with the shadows bro?
more events please!
Make the G27 work right brah

Thanks"

Yup yup
 
I haven't really contacted anyone really. If there's a complaint thread here, I might post in it a bit, just to add my 2 cents. :)

Nothing in the GT5 is game breaking for me, I'm too lazy to do anything about it anyway.
 
Could people stop with the thread titles that don't explain anything. I don't want to go into a misterious thread and find out that it's all.🤬 inside.
 
akmuq
Could people stop with the thread titles that don't explain anything. I don't want to go into a misterious thread and find out that it's all.🤬 inside.
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👍 to this being added to the AUP.
 
while the game does have flaws and things that make you go "wtf?", i don't think it's enough to go calling anyone about. I think posting here or on the GT Sony board is enough, some one there will see it.
 
akmuq
Could people stop with the thread titles that don't explain anything. I don't want to go into a misterious thread and find out that it's all.🤬 inside.
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Edited the title. You are right, and I hate when it happens to me too.
 
FendRhodes
I also just suck at writing letters or long messages, it would just end up looking like this
"Dude, whats up with the shadows bro?
more events please!
Make the G27 work right brah

Thanks"

Yup yup
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Pass the Dorito's brosuff, now anyone have hotpockets and mountain dew?
:lol:
Who says these threads are pointless? They keep people from actually throwing a brick through a Sony window. It's group therapy, so go ahead, share.:eek:
 
That is just disgusting!

All these complaint topics and nobody has actually done anything to fix the problems. Unfortunately, this is a good barometer on society, 90% of people complain one person actually does something. If your not help solving the problem, you're part of the problem.
 
BoneSawTX
while the game does have flaws and things that make you go "wtf?", i don't think it's enough to go calling anyone about. I think posting here or on the GT Sony board is enough, some one there will see it.
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I'm pretty sure that someone in PD and SONY both are monitoring GT Planet and other Playstation boards for gamer reaction. I have a feeling they got a few megabytes of advice from us. I do think though that contacting SONY directly can only help.
 
Stigsblkcousin
That is just disgusting!

All these complaint topics and nobody has actually done anything to fix the problems. Unfortunately, this is a good barometer on society, 90% of people complain one person actually does something. If your not help solving the problem, you're part of the problem.
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We all helped, $60 bucks ago! Seriously? What are we gonna do? Go to school for 6 years, drop $200,000 on a MD in physics and engineering at MIT, couple that with 5 years of programming experience then learn japanese and go volunteer for PD and sony who already went multi-platinum on hype alone. Well, sign me up! Sorry bro, it takes alot more than a gamer or web developer or cad drafter to make this game.

I would like to see updates, you want updates, till then we man up, hone those driving skills, collect cars, petition the real pro's, and pass the Dorito's.:cheers:
 
p-coletray
We all helped, $60 bucks ago! Seriously? What are we gonna do? Go to school for 6 years, drop $200,000 on a MD in physics and engineering at MIT, couple that with 5 years of programming experience then learn japanese and go volunteer for PD and sony who already went multi-platinum on hype alone. Well, sign me up! Sorry bro, it takes alot more than a gamer or web developer or cad drafter to make this game.

I would like to see updates, you want updates, till then we man up, hone those driving skills, collect cars, petition the real pro's, and pass the Dorito's.:cheers:
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I'm not saying go an make it yourself(but I certainly don't mind if you do:)), I'm just saying there are appropriate ways to file complaints. With the amounts of complaints you see here, you would think someone would actually do something.

I know people say its a good chance that PD is here and watching, my thing is why settle with a "good chance", when one could contact them directly. I know, its more than likely a complaint filed directly to Sony or PD well probably be swept under the rug, its better than coming on a message board, and blowing off hot air like one actually knows what it takes to produce GT or any video game for that matter.

I try not to complain because I have no idea of what exactly is done to get GT made. So who am I, a person with no game development experience, to say something is done wrong and how it should be done? Especially, seeing that I don't even know if they way I think it should be done is even possible.
 
Heh I thought you were asking "has Sony contacted you?" A friend of mine forwarded me a chain letter in the form of a PSN message from Kevin Butler :lol: Something about Kevin Butler will give you $35 free on the PSN for spamming 50 people.

Sadly, I get quite a few chain letters from this guy...
 
No, but I plan to use a post of mine here as a suggestion.

Here Goes:


What would be even better is to restrict cars to players by their A-Spec level, offline and online. If you're an A-Spec Zero (0) and Bob is a B-Spec Hero (40), Bob has the right to race an X2010 and certainly not you. This will also help with the gifting issue of, say, duplicated high level cars and kiddies getting super powered cars while being an A-Spec Zero. Sure OFFLINE you can test cars higher-level-than-your-own, but can't race them to progress yourself.


Speaking of duplicated cars...

This brings me back to Pokemon, and I'll tell you why. In Pokemon, when you captured a Pokemon, it is OT/*Your Name* (Original Trainer/*Your Name*) and given a 12 digit ID (6 visible, 6 hidden). That way, two players under the same name can't share Pokemon that they can call their own without people knowing it's been traded.

NOW, back to why Pokemon is so important. I think every car earned, by ticket or purchased, should have their name inscribed as the first original owner of the car, along with a, say, 12 digit hidden ID to the car. With that, you have a completely unique car.

Now how will this solve duping? Easy. Once it is detected that two cars of the same registered name and ID are present, that car is locked/removed. Same can go for Paint Chips/Horns/Car Parts.

Why have the hidden ID if all PSN names are unique themselves? Well, if you bought two Ferrari Enzo's, they both could have two different ID's without both being locked/removed, because (Guess What?) you earned them without duplicating.


Original Post >>> https://www.gtplanet.net/forum/showthread.php?p=4551683&posted=1#post4551683
 
JoeMaPampang
Here's some input fourth installment december 2011. Ugh:D
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The playstation vs. xbox competition will keep updates coming. The forums are just a fart in a windstorm. If pd is not on top everyone will know, especially developers looking to survive the future.
 
I answered "no". Somebody earlier said they tried contacting PD/Sony and got "the runaround", which is just what I'd expect.

Personally, I see no reason to try contacting them about the flaws. I'm sure PD is well aware of them, and I'm sure they get a pile of complaints about them, probably many of them are much ruder than the OP's.

PD is either going to fix them or they're not. I'm thinking they will in the long run. DLC is everything.

I'm not saying anything new here, but I wil remind the OP that when many PC games are released, they often have bugs, glitches, issues. But such issues can (and usually do) get fixed, since a personal computer has the ability to handle this. Gran Turismo games in the past (on the PS and PS2) were much more "finished" than GT5 because they were put on a console that could not handle DLC like the PS3 can. They did not take as much work as GT5, as well, so it was easier for PD to get them to a more finished state.

Bottom line: I'm thinking GT5's issues will be fixed over time.
 
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