Account activation ??

[Stumps_GTI]

Hello,
I've had several attempts at trying to activate an account, with no success at all....👎
Have tried to alter my email, only to be told that "it does NOT match my currant email".....Of course not....

Where to next......hmmmmm....

 

[Jordan]

Could you explain what you mean by "no success"? Are you not receiving the activation emails, or is the activation code not working? I just had them re-sent to you, so please give it another go.

 

[Stumps_GTI]

Hi Jordan,
Sorry I wasn't more specific with that....frustration.........
Mate, no...not receiving emails at all.
I've just now disabled my email spam too, and retried, but nothing...
cheers

 

[Jordan]

Ah, interesting. You are now the fourth or fifth person with an Australian ISP email account who has not received the activation message. I searched the server email logs and found that all of your activation messages were sent to you, so this appears to be exactly the same suspicious problem.

Unfortunately, there is little that I can do to help. My best advice is to contact your ISP to see if you can find out more information about why they are blocking emails from GTPlanet, or just activate your account with a different email service. Sorry for the confusion and trouble. Perhaps Australian ISPs are circulating some sort of email blacklist, but have not notified their customers about it.

 

[Stumps_GTI]

Oh, ok....I've had a similar scenario at another forum too...
My IP isn't "locked"....it can change for no reason, depending on when I'm online, power outages etc.....
Could you please try WRXstump@hotmail.com

That is my alternate email, if it works, could I change to that please..👍

 

[Jordan]

OK, I've updated your account address and re-sent the codes to you.

 

[Stumps_GTI]

OK, I've updated your account address and re-sent the codes to you.

Cheers Jordan, all good. 👍
That's weird with the Aussie thing, hey.......typical of our dumb regulations down here though...

Thanks heaps mate.
Greg