ASUS Anti-Surge error

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Phoenix

Phoenix

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So, basically the last 2 days my PC has shut down randomly (when gaming and while only web browsing).

When it restarts I get an error message saying:
Power supply surges detected during the previous power on.
ASUS Anti-Surge was triggered to protect system from unstable power supply unit.
Press F1 to Run SETUP
Click to expand...
I have checked all cables and everything seems to be in order.

I've read through several different users having the same issue, but they all end up saying "Disable Anti-Surge" in the end...

- Won't that risk frying my PC?

- Anyways, does anyone know a way to fix this issue?

Parts: (if you need more info, let me know)

- Chieftec Nitro Series BPS-950C 950W PSU
- ASUS Sabertooth X79, Socket-2011
- 2 x Gigabyte GeForce GTX 780 3GB PhysX CUDA


- So, since this seems to be a problem with the PSU/Motherboard, is there any tool that can monitor voltage differences etc???
I know of SpeedFan, but i'm not sure if that will give enough info should the problem come back.
 
I had this problem as well, and the solution for me, while simple, may not be what resolves the problem for you.

In any case, my solution was to disconnect my optical drive and I haven't had a problem since. Before that, like you, I thought it was my power supply, so I switched from my Corsair HX1000 to a spare Real Power Pro from Cooler Master (750W), and lo and behold it would still randomly shut down while gaming or anything at all really.

So, start simple: don't disable Anti-surge because while it's extremely sensitive to the slightest dip below stable power delivery, it does serve its purpose. Disconnect something that isn't critical to your systems every day operation, like an optical drive and run it for a few days and see what happens.
 
Terronium-12
I had this problem as well, and the solution for me, while simple, may not be what resolves the problem for you.

In any case, my solution was to disconnect my optical drive and I haven't had a problem since. Before that, like you, I thought it was my power supply, so I switched from my Corsair HX1000 to a spare Real Power Pro from Cooler Master (750W), and lo and behold it would still randomly shut down while gaming or anything at all really.

So, start simple: don't disable Anti-surge because while it's extremely sensitive to the slightest dip below stable power delivery, it does serve its purpose. Disconnect something that isn't critical to your systems every day operation, like an optical drive and run it for a few days and see what happens.
Click to expand...
Taking your advice in consideration, I pulled the optical cable out, and woah... My PC went from a bit noisy to quiet.

Could it be as simple as that? Just taking out the optical cable?
 
I had this issue too.

I installed everest to log the voltages all the time to see which rail was short out.

It was random for me
The 5+ would short
The +12v
The +5vsb
The +3.3v

And it was random when it was happening, during gaming, web browsing, watching TV and even just idling.

I installed windows it stopped
 
It could be many things, I replaced my PSU and haven't had the issue since. Disabling anti-surge isn't wise imo, I've had mine protect my system when road workers were installing new street lights in my road and caused a surge.
 
BobK
How about plugging it into a UPS?
Click to expand...

If he's getting dirty power, most UPS (battery backups) don't perform line-conditioning. Which if you have dirty power generally a UPS doesn't help. You'd need to try a line conditioner

like this one

http://www.newegg.com/Product/Product.aspx?Item=N82E16842111281

The more expensive brand UPS do provide line conditioning, but generally the ones at most office/computer stores are sold without.

Just FYI when a UPS goes to battery mode when AC power is lost, that's usually dirty power.

I work as a IT admin for a POS(point of sale) software company, and just about every computer will have the same setup.

Wall AC---UPS---Line Conditioner---Computer
 
That's why I stick with APC UPSs. Yeah they're pricey but it's worth it.
 
Showing current voltages does not do anything rick as the AA kicks in when it detects a surge or short

I had this issue when the asus anti surge would shut down my system.
I logged the voltages from the PSU and each time the AAS shut down my system it was a different rail causing it

At times the +12v would be 0v
At times the +5v would be 0v
At times the +3.3 would be 0v
Then the +12v and +5 would be 0v
ect.

It was random for me, I reinstalled windows and it fixed my issues.
 
Having tested it multiple times since my last post here, I found it to be the optical cable that was the problem.
 

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