DFGT problem with down shift button - more than one gear per press

[mclemens]

Anyone have a DFGT that shifts more than one gear when you press the left hand shift button? Did you find a solution other than getting Logitech to replace the unit?

Thanks

 

[fujivelvia]

I have the same problem and don't know what to do... It's really annoying and I don't wanna play in auto transmission.

 

[the_greeze]

Sounds like a sticky button inside the DFGT. Are you up for taking it apart?

 

[mclemens]

Since it was less than a month old I sent it back to Logitech and got a replacement. Once I sent the unit in via UPS it took less than a week to get the new one.

 

[Spagetti69]

Since it was less than a month old I sent it back to Logitech and got a replacement. Once I sent the unit in via UPS it took less than a week to get the new one.

Did you have to pay for Ups shipping? If you don't mind me asking.

 

[mclemens]

No, Logitech paid the UPS shipping both ways. If you file a problem ticket with them and they agree to replace the unit they will email you a link to a UPS shipping label. All you have to do is print the label, package the unit and drop it off at a UPS pickup point.

 

[Spagetti69]

No, Logitech paid the UPS shipping both ways. If you file a problem ticket with them and they agree to replace the unit they will email you a link to a UPS shipping label. All you have to do is print the label, package the unit and drop it off at a UPS pickup point.

Wow, that's customer service. Nice touch.