Error Code 708 Help

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monkeyboy4q

monkeyboy4q

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monkeyboy-4q
Does anyone know what this error code is? I have two friends that can't connect to each other online and received this error. Both have NAT2 so I dont think its a NAT issue but I could be wrong.

When I host, I can see them both but they can't see each other or talk to each other. Anyone familiar with this problem and if so how can we fix?
 
i'm fairly sure that the NAT type is not the problem because i have NAT2 and i have no issues. so it must be something else that is wrong.
 
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