Fanatec CSW Motor Failure (Poll)

  • Thread starter Thread starter Simmpa
  • 22 comments
  • 2,508 views

Have you experienced problems with the CSW motor?

  • Total voters
    23
Simmpa

Simmpa

Messages
553
Sweden
Sweden
I am very curious as there been a huge debate of the reliability of the CSW and It´s motor, as I am thinking of buying one soon I would really like to get some idea if this is a huge problem or just a loud minorty while the majority of happy CSW owners don´t even bother to comment on it.
 
Define 'problems' first though. My beta version has problems, my retail version just started to make the same noises the beta did initially.
However, my biggest problem is that due tot the use of sleeve bearings these motors cause too much drag with correct belt tensioning.
This drag results in a reduction of the force feedback effects, but so does a too lose slipping belt.
The drag also results in increased heat generate and resulting wear, and most likely also extra heat fade resulting in less power output.


So yeah, what are the problems you refer to?
 
I think he means any problem involving the motors which required availing one's self of Fanatec warranty services.
 
eKretz
I think he means any problem involving the motors which required availing one's self of Fanatec warranty services.
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Well, in that case I can only state that I got a retail base to replace the beta one up to this point in time. So I voted "yes, beta".

However, please note that I can not hold it against Fanatec for a beta product to develop issues and neither should any normal consumer. Beta products are still products in development that can still contain issues that need to be resolved after all.
 
Hmm, Yes, retail - 4 votes, 80%. Yes, beta - 2 votes, 40%. If there's 120% available and they still can't get a no, Fanatec is in really big trouble.
 
LogiForce
Define 'problems' first though. My beta version has problems, my retail version just started to make the same noises the beta did initially.
However, my biggest problem is that due tot the use of sleeve bearings these motors cause too much drag with correct belt tensioning.
This drag results in a reduction of the force feedback effects, but so does a too lose slipping belt.
The drag also results in increased heat generate and resulting wear, and most likely also extra heat fade resulting in less power output.


So yeah, what are the problems you refer to?
Click to expand...

With problems I would define it like the motor doesn´t work at all or the wheel behaves like it should not becuse of the motor. Reason I included the beta version is becuse it would be interesting to see if the failure rate would be lower on the beta than the retail.
 
Normally one would expect it to be higher on the beta, but it is good that you added the option, since failures should be expected in the beta wheels, not so much in the production versions.
 
Without a yes/no for both versions specifically, there will be no way of comparing failure rates in regards to retail vs beta.
 
That's true but I think for most of us the yes quantities will probably be a sufficient indicator.
 
paskowitz
You should make a poll how many times you have sent your CSW base in for repair.

0
1
2
3
4+
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You would need three times the options for myself :crazy:
Edit
I've had at least 12 repair/replacements, and I'm currently in contact with Fanatec again
 
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So far 70% failure rate for our members. (5 production, 2 beta, 2 none). Curious to see how it ends up. As LemansAid so humorously pointed out, the board software seems to have an issue with percentage reporting. This could possibly be an error relating to some folks reporting failures for both beta and production wheels.
 
If we include the CSR Elite, then I have only had one failure. This failure however was caused by a glitch in the game and not something wrong with the wheel.

Just a question, how many people leave their wheels on while they grab a snack or something? The problem with my wheel was that in the menu of Forza 4 the CSR Elite had both the motors pulling in opposite directions if I remember correctly, causing the wheel to generate a lot of heat and fail. Perhaps during pause menus it might be doing something similar in other games, and so the wheels are getting worn down faster?
 
I wish there was an option to see WHO voted and also since I am not voting (do not own yet) can you vote more than once for the same option (it does say multiple votes allowed)? Really curious to see who voted and what they voted for. Not saying there would be anything weird going on, but it can happen and it would really throw the votes off.
 
Just went to create a new poll and you CAN make it show results public. This I feel is a MUST to get accurate results. Can the original author edit the poll and include this?
 
CFD3Captain
I wish there was an option to see WHO voted and also since I am not voting (do not own yet) can you vote more than once for the same option (it does say multiple votes allowed)? Really curious to see who voted and what they voted for. Not saying there would be anything weird going on, but it can happen and it would really throw the votes off.
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Yes there is an option to vote on all three alternatives, I think maybe I should create a new thread where all Fanatec wheels are included and not only motor failure is counted.
 
There should also be a date of purchase added to this. Of course if you just got your wheel last week, it is easy to select no. I would suggest this be from any base purchased on or before December 31, 2012 in regards to the poll.

I myself had a motor issue during beta testing early June 2012. Since then, NO issues whatsoever. Love my CSW & Beta base to be frank. Like I said on the last page, switched rims 500+ times easy, with NO issues with the QR at all to report. No needing the locking screw, ever. I asked Thomas to offer me 50% off a retail version after testing in case the Beta was not all I felt it should be. He granted me this option, and never had to take him up on it :cool:. It is just the overall service offered behind it that leaves a dry taste in my mouth.....:indiff:
 
Cote Dazur
I suggest we also include the Elite, as it is very close to the CSW and, to my knowledge, use the same motors.
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Agree, and I will have to vote yes again for my experience with the retail version of that one too. :lol:

...and I recommend the addition of number of repeat occurrences per device...
...another important statistic for your poll.

And hats-off to whoever at Fanatec decided to help out folks in Brazil...
...with their cooked CSW motors/other issues even though Brazil...
...is not in an officially-supported region of the Bavarian-based Endor LLC.
I was very pleasantly surprised when I was informed of that!
 
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Crispy
Just a question, how many people leave their wheels on while they grab a snack or something? The problem with my wheel was that in the menu of Forza 4 the CSR Elite had both the motors pulling in opposite directions if I remember correctly, causing the wheel to generate a lot of heat and fail. Perhaps during pause menus it might be doing something similar in other games, and so the wheels are getting worn down faster?
Click to expand...

In theory, leaving it on should be a good idea. As soon as it's off there's no fan cooling going on, and it could actually get hotter than when in use. I tend to leave mine running deliberately at the end of a session, to allow it to get down to a decently low temperature before switching it off.
 

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