Fanatec Porsche Turbo S Feels lose?

  • Thread starter Thread starter Heindrik
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Heindrik

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Im having a concern there is a problem with my wheel that is not a normality.

I do not recall it being there all the time. Therefore im posting here in order to get in touch with other similiar owners to hear if they experience the same and if its a normality.

When the wheel is at its neutral position. I am able to push/pull it from left to right & up and down with noticably much movement. If you take one of the sides of the wheel and push & pull towards yourself. You can feel and see the slight movement.

*When driving you at neutral position, you can at times feel this sloopyness. Also you can hear it when it rumbles very much by a "clak clak" noise.

I put up Youtube videos to try and demonstrate it. Keep in mind to turn the volume high in order to hear it properly.

With forcefeedback

http://www.youtube.com/watch?v=6clNeDdgsYE

Trying to demonstrate outside force feedback:

http://www.youtube.com/watch?v=rJXa3nnca9I

http://www.youtube.com/watch?v=CGQa0WqgrOE


*if anyone could please check their wheels and compare if they are experiencing the same. And post to me their results. I would appreciate it alot.

If its not a normality, I would consider sending it in for repair. I know there is 1 years warranty left. But i want it to function 100 % perfect.

Its no gamebreaker. So it might be a normality, or something that comes after usage. But i havent used my wheel that much at all.*

EDIT: Got contact with armin inside fanatec. But i am asking here too.

Regards Heindrik
 
I would take the Porsche symbol off the wheel (small knife works best), which just snaps off. Underneath, there are 4 screws that hold the wheel to the base. make sure they're tightened.




;)
 
Delphic Reason
I would take the Porsche symbol off the wheel (small knife works best), which just snaps off. Underneath, there are 4 screws that hold the wheel to the base. make sure they're tightened.




;)
Click to expand...

This is the only thing i tried. There is 3 screws only. But from what i understand thats how its supposed to be. They are all tight
 
Heindrik
This is the only thing i tried. There is 3 screws only. But from what i understand thats how its supposed to be. They are all tight
Click to expand...

I'm sorry. Yes, you are correct. There are only 3 screws (4 holes). Have you tried taking off the case to see what the problem might be? You have to remove all 3 screws, and then the wheel slides out (with a little force) to gain you access to a screw on the side that needs to be removed (along with a number of others on the bottom of the base), but then you should be able to see what's wrong. If it's not obvious, send a video of the issue to Fanatec. They've always responded very quickly to me when I have done this, and even replaced my PWTS recently after a problem was shown to be unrepairable, after I had sent a video of the issue.





;)
 
Delphic Reason
I'm sorry. Yes, you are correct. There are only 3 screws (4 holes). Have you tried taking off the case to see what the problem might be? You have to remove all 3 screws, and then the wheel slides out (with a little force) to gain you access to a screw on the side that needs to be removed (along with a number of others on the bottom of the base), but then you should be able to see what's wrong. If it's not obvious, send a video of the issue to Fanatec. They've always responded very quickly to me when I have done this, and even replaced my PWTS recently after a problem was shown to be unrepairable, after I had sent a video of the issue.





;)
Click to expand...

Yes i have sent videos. But ffom what i understand from other owners is that its not normal. I dont recall it being loose in it always. I will have to see what support says. I dont wanna unscrew too much and possibly lose my warranty. Except if im allowed to by support though. Thanks for some great inputs though :)
 

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