Fanatic customer service is terrible. resolved

  • Thread starter Thread starter rparker
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rparker

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United States
hello

i preordered DD1 and with it i ordered a the inverted pedal set. i just assumed they would ship the pedals now. but it looks like they will hold the pedals and ship them together if and when the DD1 is released.

i would think that after spending 1500 bucks and up to 3000.. i bet after i get everything. that they would respond to a email. i sent the 1st one 10 days ago and the second 7 days ago. no response. no phone number. if you had problems and you always do.. your screwed

im having second thoughts about get all fanatic stuff. if i have a problem and it takes weeks for them to respond if ever.

does OSW and the p2 or Heusinkveld pedals support games like the horizon and forza games and F1 2018. i know thers no trouble with PC2 and ACC

or other good pedal recommendations? if i have to spend 1k on the Heusinkveld pedals so be it but id like to stay around 500

thanks
 
No it isn't. I have items replaced by them with zero issues.

I'm sure @DomB_Fanatec can get you sorted out.
 
DomB_Fanatec
@rparker I have looked into your case - your pedals will ship today. I will also send you a PM.
Click to expand...

KOOL Thank you

you saved the day.

I LOVE YOU LONG TIME :-)

Ill pay extra shipping sense it 2 orders.
 
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