Gave premium, not working?

[NLxAROSA]

To a mod/admin/Jordan:

Today I gave an annual Premium to Hyper-Dan, but it's not showing? The payment was made and I can see there's a new subscription (in my profile, not his, don't know if that's how it works), but so far, his name stays blue and he still has ads. He had premium before, maybe that's the issue? Anyway, appreciate if somebody could look into this, thanks in advance. 👍

 

[Jordan]

The PayPal transaction shows that your account was the one to receive the subscription. I'm not sure if the error occurred in the software or on your end - we'll see if anyone else has this trouble in the future. Regardless, I've just applied the annual subscription to his account so everything should be taken care of.

 

[NLxAROSA]

Thanks Jordan. 👍

FYI, I used the 'Give GTPremium' option that pops up when clicking on his username in this post. I then selected the euro price for the GTPremium Annual option and clicked order.