Getting those blue screens!

  • Thread starter Red-Rice
  • 20 comments
  • 1,395 views
Red-Rice

Red-Rice

359
Red-rice
I done a recent upgrade and things seemed to be fine for about a month and now I'm getting random blue screens, not your normal type but blue and black bars running vertically with no text. It's starting to occur more now. For some strange reason it seems to be when I'm browsing (I tried changing broswer) the computer was on all night downloading and was running fine this monring. I did a memory test and it reported nothing. My OS is win7 64 bit, if I was to upload my dmp file would anyone be able to read it and tell me what's going on? In the event viewer I got this:
39330775.png

Any help would be appreciated.
 
I use Whocrashed as my Blue screen diagnose. It tells exactly what the problem may be in simple sentences. Try it out.
 
MSI G41M-P28 G41 Socket 775
Kingston 8GB (2x4GB) DDR3 1066Mhz Memory Kit CL7 1.5V Unbuffered Non-ECC
PowerColor HD 6870 1GB GDDR5
Old board was only able to accept 2 gigs max, so I changed it.
 
NissanSkylineN1
I use Whocrashed as my Blue screen diagnose. It tells exactly what the problem may be in simple sentences. Try it out.
Click to expand...

Thanks for that. My PC has been randomly rebooting for a while and I thought it was hardware/OC related. According to whocrashed, driver issues.
 
After a day of gaming and other stuff the problem seems to be related to youtube, it took around 2 hours of watching clips and surfing for a bluescreen to occur.
 
My brother was on the PC this morning and got blue screens, each time whilst on youtube. I downloaded that blue screen view but can't find the minidump files.
 
Are you running in Administrator mode and is it looking in C:\windows\minidump\?

Since you stated that it keeps doing it when watching youtube I would suggest you uninstall flash and reinstall the latest version from the adobe website.
 
Yes I did a fresh install.
Thanks for that flash player suggestion why didn't I think of that? I ran verifier last night and got blue screens, system recovery couldn't do anything/restore. The minidump folder is there but it contains nothing, I might just reinstall and it does seem to be youtube as I was able to force a blue screen last night.
 
I've got a sneaking suspicion this is power related. Flash is notoriously power-intensive, and with a new graphics card, it could be that the PSU is struggling to keep up.

Have you got any devices you can disconnect/disable to test for greater stability in a stripped-down state?
 
Next time when the PC starts keep tapping F8 to bring up the advanced boot options then select "Disable automatic restart on system failure"

This will make it so you just get a bluescreen without the PC shutting down on you, this will allow you to get the Event title(something like Driver_IRQL_not_equal_or_less), the bug check code(along the lines of 0x000000D1, (0x063D5400, 0x00000002, 0X00000000, 0xF76ED8F9) but we only really need the first one which is the 0x000000D1 or 0xD1 part) and if the bluescreen shows it the file that caused it NTkrnl.exe or whatever.

Would you know what PSU you have installed by any chance and its age.
 
Grayfox
Next time when the PC starts keep tapping F8 to bring up the advanced boot options then select "Disable automatic restart on system failure"
Click to expand...

You can also do it in Windows.

System > Advanced System Settings > Startup and Recovery (Settings...) > System Failure - Disable 'Automatically Restart'.

Choose/find a default Location for the Kernel Memory Dump and you can start troubleshooting from there.
 
Casio
You can also do it in Windows.

System > Advanced System Settings > Startup and Recovery (Settings...) > System Failure - Disable 'Automatically Restart'.

Choose/find a default Location for the Kernel Memory Dump and you can start troubleshooting from there.
Click to expand...

True, that is alot of work if you don't know much about computers.
 
This sounds awfully familiar. In my case it was the drivers for the graphics that wouldn't update properly. After I went back to an earlier release the problem vanished.

I got both bluescreens & random freezes while watching Youtube or any videofile. Could play well for hours & sometimes just minutes, totally random.

I usually just google the bluescreen codes to check what went wrong :)
 
A 6870 should definitely suffice with a 650W power supply. How about trying to get a bluescreen with flash uninstalled?
 
GilesGuthrie
I've got a sneaking suspicion this is power related. Flash is notoriously power-intensive, and with a new graphics card, it could be that the PSU is struggling to keep up.

Have you got any devices you can disconnect/disable to test for greater stability in a stripped-down state?
Click to expand...

Only thing with that is he had no issues for a month, and you'd assume that if Flash was kicking the PSU over it would have done so in that month, or at least I would, but of course an assumption is not a definitive!

RedRice - I'd have a go at uninstalling your drivers and re-installing the latest ones. Could be as simple as a driver issue. Even if it's not, it's a 5-minute test.

After that, I'd be tempted to look at perhaps faulty RAM, again MemTest is a quick thing to check.

Though a 4-year old PSU is probably worth replacing anyway (regardless if it's the cause or not), sort of thing worth spending a bit of extra dosh on too.
 
Would that PSU be fine? They suggest 500 and that's 750, I'm also looking for a case I have a nzxt lexa blackline right now and it's not bad but I just wanted a change and the Antec 300 looks good.
Back to the screen problems, after a recent os install I didn't get Bluescreens when running verifier but after I installed the display drivers and Window patches it's back (bluescreens via verifier and on youtube). I'll give uninstalling the drivers and reinstalling the lastest a go.
 
Last edited:

Latest Posts

Back