Having Trouble with Logitech G7 (losing connection)

[Eric.]

I've been using a Logitech G7 since Christmas, and all of a sudden I'm having connection issues. Now it is randomly losing connection, then regaining it 5-20 seconds later. This happens regardless of where the mouse is. Right now I'm about seven feet from the transmitter and its doing it, but it was also doing it from a foot away. I haven't added anything new in the room that would be causing new interference except the X360, but it still happens when it is turned off and it was fine all of last week.

Any ideas?

 

[Kelvari]

First thing I'd check is to make sure that the mouse and the base are synched up, followed by battery power. I know both of those can cause effects similar to what you're describing. Otherwise, is it possible that someone near you has something operating on a similar frequency?

 

[Eric.]

Battery is fine, it does it with both batteries. They are synched. I guess I'll run a virus/malware scan and see if anything turns up. *shrugs*

 

[wfooshee]

Is the little sensor eye gummed up with anything? Same surface you've had before? How's CPU %? Anything weird-looking, like running at 80% when you're not doing anything?

 

[standard235]

I had a driver problem with video where I would open a program like Call of Duty and sometimes even Photoshop, where the mouse would lock and I had to restart. If the base shows it losing connection, then it's hardware though. My wireless mouse did that sometimes, but it was $13 for that, a wireless keyboard... both Rosewill, and a Rosewill CPU Cooler.

 

[Eric.]

This is happening at random times with any program. When it happens, the sensitivity indicator (dpi level) goes back to the default middle setting until it reconnects.

 

[standard235]

Wow... I don't know then. Have you tried calling up Logitech and asking them? They have good customer support so I'm sure they could help you out.

 

[Eric.]

No, not yet. I'm known to only use tech support as a last resort. It has been working a bit better now. I don't know if it was a coincidence or not, but it was just fine in Ubuntu...