Help needed please

[Joti Plahay]

Hi, I have been uploading decals to the game without issue since December 2017, but lately although my decals upload fine on the GT Sport website, they just show as a forever "loading" spinning circle in the in-game decal library. I have not changed the programme/method I was using and it has been like this for the last 2 weeks.

I have tried deleting some previous decals/scape pictures/race pictures/replays/car liveries but nothing seems to work.

I have even tried uploading via a second PSN ID - but the same issue - they show fine on the website, but not in the game.

This is killing my enjoyment, as I love creating and uploading decals for the community.

Any help or advice would be appreciated.

JOT381

 

[TetsuKobura]

THIS. Why is GTS's decal uploader now broken? I've been doing text decals for a bit using pngtosvg and it's always worked fine until recently.

 

[Joti Plahay]

I use pngtosvg also so maybe THEY have changed the format of SVGs they produce. I mailed a created SVG to a friend and got them to upload it and it would not work. They did the same one again in Inkscape and it worked fine so I am thinking that pngtosvg have changed something, not the GT upload procedure....

 

[TetsuKobura]

I'm trying to use inkscape, but it's a pain in the *** to use.

 

[Joti Plahay]

Yeah me too, had a play and it's too much hassle. I don't want to do anything fancy, so pngtosvg was perfect. Hopefully they will sort themselves out, I have thought of messaging them to let them know their generated SVGs are no longer accepted by GT and to ask what has changed.

 

[Cytoria]

@Joti Plahay, @TetsuKobura,

Have you tried to pass your SVG files through SVGOMG before uploading them?

https://jakearchibald.github.io/svgomg/

It helps to reduce size, but it also purges some artifacts that might be the issue in your case.

And you wouldn’t have to learn another software.

 

[TetsuKobura]

@Joti Plahay, @TetsuKobura,

Have you tried to pass your SVG files through SVGOMG before uploading them?

https://jakearchibald.github.io/svgomg/

It helps to reduce size, but it also purges some artifacts that might be the issue in your case.

And you wouldn’t have to learn another software.

Yep took some messing with but it works, and is more effective at reducing size than svgminifier.

 

[Joti Plahay]

@Joti Plahay, @TetsuKobura,

Have you tried to pass your SVG files through SVGOMG before uploading them?

https://jakearchibald.github.io/svgomg/

It helps to reduce size, but it also purges some artifacts that might be the issue in your case.

And you wouldn’t have to learn another software.

Yes, I use SVGOMG to get a lot of them under 15kb. It's an excellent little tool. The pngtosvg files load fine to the GT website, but will not appear in my library in-game. Instead a "loading circle" appears in their place.

 

[Cytoria]

Yes, I use SVGOMG to get a lot of them under 15kb. It's an excellent little tool. The pngtosvg files load fine to the GT website, but will not appear in my library in-game. Instead a "loading circle" appears in their place.

Do you use Chrome web browser? It seems that there are issues with it for a few days. If so, maybe try to use Firefox or Edge...

 

[Joti Plahay]

I do use Chrome. Even now my decals are not uploading so this is 6 weeks now of creative misery

 

[Joti Plahay]

THIS. Why is GTS's decal uploader now broken? I've been doing text decals for a bit using pngtosvg and it's always worked fine until recently.
View attachment 820907

Are things still not working for you? I still cannot use pngtosvg for GT decals now.....