Richardrfo
Premium
- 769

- Essex, UK
- Richardrfo
- Richardrfo
As a technology nub myself, using terms like 'extract' and 'desktop' with commands like 'find the folder, and double click the icon' means nothing and is just jibberish to me and my people. If you are trying to help people quickly, try using words that aren't only heard in the subject they know nothing about!!
But those terms are used on the screen, a visual representation of what I'm saying, the words are in front of them as they follow the actions, what's so hard about that?