My general computer questions.

  • Thread starter Gdog96
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Latest question-22nd march.
Hi guys, another one from me, however this time its not about my PC for once, but my Dads.

Basically, he will be on his PC (which is some sort of Dell Inspiron desktop, with an I3 and 4 gigs of ram, no GPU) and it will freeze, so that he has to do a hard restart.

Once it's back on again, the audio won't work. There will be a little cross by the speaker thing in windows 7, and there's no way to turn it on...

It will stay like this for a month or two, until it freezes again and the audio will work again, until the process repeats itself.

It has a sound card which my uncle fitted ages ago, I can't remember which one, but it's nothing fancy, just a cheap sound card to enable him to use 5.1 surround.

He has asked me to see if I can find out the problem, soo, what do you guys think?
 
Have you checked the event logs?

Have you checked Device Manager when it is not working?
 
I will try that when I get a chance, so far I am only working on what he has told me as I haven't had chance to get on it.
 
Is anyone here on GTP able to read a .dmp file from Win7 ?

I have a computer which freezes on shut down without showing a bsod, I already turned off the option to restart it after a crash. I do get the .dmp file on the next start up.
 
👍

That is some helpful information I did not know about.
Thank you very much.


And I found the problem. Thanks again. 👍
 
Oddly, I been having this problem from an adopted tower. The after market video card is not recognizing the drivers nor ATi's Driver catalyst is finding anything for it. The markings on the video card have " 24060 pro ATi Radeon graphics" Vision Tek2400pro AGP 256mb. It has two DVI ports and one S-port. It has a red PCB. My problem is that XP cannot see the drivers nor I could find the right catalyst for it.
ngcr1.jpg

Looks like that but with two DVI ports.
 
Latest question: 9th June

Hello guys, I need some more help please :)

I mentioned a freezing problem earlier in the thread but I'm going to go into a bit more detail about it.

Basically, this seems to only happen when I am using the web, or a web browser is on in the background. What will happen is the screen will seem to drop to about 1 fps, kind of like a couple of micro freezes, followed by a permanent freeze that I can't ctrl alt delete out of. I have to hold the power button to turn it off.

Most of the time, but not always, a buzzing sound will come from my speakers during the freeze, which won't stop until I turn the PC off.

Now, this problem has been present since I first built the PC, so I have been constantly changing things trying to solve it for ages, and I thought I had until yesterday.

I have changed: The ram, GPU, wireless card, CPU cooling method, increased case airflow, changed the case all together (switch 810), put a sound card in/took it out, updated to latest motherboard drivers, updated to latest BIOS, changed the primary boot SSD, the secondary HDD, reinstalled windows twice.

None of these did anything until I updated the BIOS. It seemed to fix the problem, because where it used to freeze intermittently, sometimes multiply times a day and sometimes one every couple of weeks, it seemed to stop freezing.
It didn't freeze for months so I thought all was fine, but it did it again about 3 weeks ago and it did it again last night.

I assume it's a motherboard issue? I really need help with this as I might need to sell my PC soon as I am short on money, but I can't really sell someone a malfunctioning computer.

Any help will be greatly appreciated, as always :)
 
What sites are you viewing at the time?

Sounds like a memory leak with flash or java.
Uninstall them and reinstall them.
Try running without any plug ins.

If your using IE, dont.

Download Firefox and use it instead.
 
Its normally when watching youtube videos, but it can be when viewing anything really, and I use chrome.

Thanks, I will try what you said and get back to you, but it may take a while because there could be some time before it next freezes.
 
Its normally when watching youtube videos, but it can be when viewing anything really, and I use chrome.

Thanks, I will try what you said and get back to you, but it may take a while because there could be some time before it next freezes.

If you look through Chrome Plugin/extensions. You will see that you have two of them installed. Just disable them.
chrome://plugins/
 
Its normally when watching youtube videos, but it can be when viewing anything really, and I use chrome.
Does it only happen on pages with Adobe Flash content? I used to have a similar issue with my machine where the mouse would randomly and slowly start to lag and then hang solid, at which point I'd get a hard freeze (audio would keep looping also) that only resetting the system would resolve. Culprit ended up being Adobe Flash Player 11.3, rolled back to Flash Player 10 until 11.4 came out - which is much harder to do than you'd think, all of Adobe's installers drag down the latest version from their servers - and everything was good as gold 👍

I use Firefox so I can't tell you if that would've happened in Chrome though.
 
Oddly I have the same problem and I haven't been able to get to the bottom of it.

It tends to happen to me when there is high network usage. Multiple downloads or torrents will always crash my PC. It totally freezes so nothing gets logged to the event viewer.
 
I think I have updated flash player since I found the problem, but it keeps asking me for an update so I will be sure to do that when I get the chance.
 
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