NE-210000C4 "Disconnected from server"

6
Denmark
jylland
ckkraegpoeth
SO i hope you guys can help.

I have a problem. When trying to join my friends online i get and error code NE-210000C4.
i dont get this when i try to join rooms where my friends are not in.....just FYI:
we are all running 100 mbit/s connections with upnp settings enabled at NAT type 2.
any how i cant find anything on the web gt support (which doenst exist) or playstation about what this error code means ??


PLZ Help....
 
End of november, no reply I see. Same situation here, error message only joining friends rooms. Wizeak.
 
A little late since I only started experiencing this problem after switching ISPs September 2018, had trouble joining in many lobbies. I learned that this happens when you try to join lobbies hosted by players with NAT Type 3. Apparently some ISPs use CGNAT and some if not most of my new ISP's central routers had PSN ports not forwarded. Hence even if it's NAT Type 2 on the PS4's connection test, you might actually be getting a NAT Type 3, and therefore cannot join most lobbies. If your IP changes everyday, requesting for static IP would help. Otherwise just put DMZ/port forward your PS4.
 
all day I have been getting error code NE-21097097 just before I am about to start a race in the gt sport section but lobby fine
 
I have same problem
I Have locked same ip from isp
I have cabel from router to ps4
I have opend ports and even DMZ
I stil can´t jone a lot of lobyes
this drive med mad.
 
I'm having this problem out of nowhere now too. My NAT Type is 2, my connection is solid, I'm connecting to the server just fine, I just can't freaking connect to any rooms. I keep timing out and disconnecting, switching between error NE-210000B4 and NE-210000C4 with it mostly being the former. I've done direct port forwarding, checked that my IP address is static, tried online for another game with no problems, and reset my router and Playstation so I really don't know what's going on here. Some more weirdness is that Sport Mode is working and the lobbies are saying there's only one person in each room.
 
I'm having this problem out of nowhere now too. My NAT Type is 2, my connection is solid, I'm connecting to the server just fine, I just can't freaking connect to any rooms. I keep timing out and disconnecting, switching between error NE-210000B4 and NE-210000C4 with it mostly being the former. I've done direct port forwarding, checked that my IP address is static, tried online for another game with no problems, and reset my router and Playstation so I really don't know what's going on here.
Today's not the best day to try to solve connectivity issues in GT Sport:

upload_2019-7-23_23-45-27.png


upload_2019-7-23_23-46-19.png



(UK time, natch)

https://downdetector.co.uk/status/playstation-network/map/
 
Thanks for the reply. I checked the PSN server status earlier and it said everything was in order and I had great connectivity for the other game I tried. Strange.
 
Thanks for the reply. I checked the PSN server status earlier and it said everything was in order and I had great connectivity for the other game I tried. Strange.
Yeah, PSN just hasn't caught on yet that it seems to be boned.

Every single lobby in GT Sport has one person in it - the lobby creator - because no-one can join lobbies for some reason. We kept getting booted from our chat Party too (which is PSN rather than GTS), and users are reporting sign-in issues and issues with some other games.
 
Yeah, PSN just hasn't caught on yet that it seems to be boned.

Every single lobby in GT Sport has one person in it - the lobby creator - because no-one can join lobbies for some reason. We kept getting booted from our chat Party too (which is PSN rather than GTS), and users are reporting sign-in issues and issues with some other games.
I thought I was the only one
 
Hello I still have this problem. Can anyone help me? I can join servers made by others but when me or my friend creates a server no one can join. We have the same IPS (its fiber). We get the same error as the OP
 
Ongoing problems with worldwide IPS's under the pump at the moment due to corvid19 making lots of people either stay at or work from home.
Sony PSN and all our favourite streaming services as well cutting back on bandwith to try and find a new sustainable level the whole world can live with during these trying times.
 
Hello I still have this problem. Can anyone help me? I can join servers made by others but when me or my friend creates a server no one can join. We have the same IPS (its fiber). We get the same error as the OP

I have the same problem with one specific friend. We can't join each others room and if we join the same room, one of us glitches and can't get out of the pit ou can't start the race. Have you found a solution? Thanks
 
I have the same problem with one specific friend. We can't join each others room and if we join the same room, one of us glitches and can't get out of the pit ou can't start the race. Have you found a solution? Thanks
Make sure you and your friend have both optimised your internal network.
So GT Sport - like GT6 and GT5, and GT5P - is a bit sensitive to network environments, and a connection that's fine one day (or hour) might be ropey the next. There's an "easy" way to optimise your own network environment and make it as stable and friendly as possible.

Step 1 - Wire it in
A wired connection is innately more stable (and marginally broader and more responsive) than a wireless one.

Step 2 - Static IP address
This is a little more complicated and requires knowing a very small amount about your home network.

In essence, your router (the thing that plugs into the outside world) has a small amount of addresses (called IP addresses) that it assigns to the devices connecting to it. It receives information from the outside world, works out which device it has to go to and sends it there. Your device also sends information to it, which the router translates to show which device it has come from, and sends it out. This is a function known as "Network Address Translation" (NAT). Now you know what "NAT Type" means - the type of NAT currently used. NAT Type 2 is best and NAT Type 3 is the worst, for really boring reasons. If you have NAT Type 3 you will absolutely need to do the rest of this list.

If left to its own devices (it probably would), the router will assign IP addresses automatically. This means that every time a device is turned on, the router gives it a number. This is usually sequential, but not always, and known as DHCP (Dynamic Host Configuration Protocol). If you have lots of devices connected at once, this can sometimes cause issues as a device "wants" the IP address another one is using. It's usually only a hiccup, but it can be bad if you're doing 140mph when it hiccups because your kid is checking their phone...

For stability purposes it's better to assign each and every device in your house its own, permanent IP address. First you'll need to find out what IP addresses your router uses. Usually, this will be 192.168.0.[any number from 2-255], with the router itself as 192.168.0.1, but not always*. Best way to check is to look at the router's own IP address, printed on the back of it. That's the address you'd type into your browser to log into your router's control panel. Once you've found out, pick a number from 2-255...

Then, on the PS4 go to:
Settings (second button from the right hand side)
-> Network
-> Set Up Internet Connection
If you've wired it in as above, pick "use a LAN cable". If not, bad you, pick WiFi.

On the next screen pick "Custom", and then "Manual". Now you need to enter the IP address you've chosen, along with some other... kookier information.

For your IP address enter the number you picked. "Subnet Mask" is even more almost always going to be 255.255.255.0. "Default Gateway" is your router's address. The DNS (Domain Name Server; the servers that change the IP addresses of locations into names, like gtplanet.net) settings are up to you; your ISP has its DNS and these will likely be in the router's control panel under DNS. It's easier to use the free DNS at OpenDNS. These are "208.67.220.220" and "208.67.222.222".

As a random example, the screen should now look something like this:
IP Address - 192.168.0.4
Subnet Mask - 255.255.255.0
Default Gateway - 192.168.0.1
Primary DNS - 208.67.220.220
Secondary DNS - 208.67.222.222

On the next screens hit Automatic, Do Not Use and Test. It'll now do a network test. If you have set ANYTHING wrong, it will fail at the "Obtain IP address" or "Internet Connection" stage. Double check your numbers...

Lastly, it's best to do exactly the same thing in your router, and it's required for the next step. Routers vary wildly in where to find this function, but you should have your own instruction manual for it... It's likely to be under an advanced settings menu, labelled as IP addresses or network configuration or something similar. All you need to do is find your console (this can be tricky, as it may be listed by its MAC address; you can find your console's MAC address in its Settings menu somewhere. I forget where. It's a set of six pairs of hexadecimal numbers, from 00-FF, separated by colons), click on that and enter the IP address you picked for it.

If you think this is geeky, I've done it for every device in my house, numbering 25 or so now. And the consoles, laptops, mobiles and computers are separated into dedicated IP blocs, so when we get a new one it's easy to remember what the next number should be. NEEEEEEEEEEEEEERD!

Step 3 - DMZ
So, basically, devices need to send information out through "ports". This is stupendously difficult to explain - you and I might think that a "port" is what you plug a cable into, but it's not. Well, not in this sense - it's a networking thing. Routers have built-in protective "firewalls" that block certain ports under certain conditions. This is great - it helps prevent your computer from being compromised, or sending out information when it has been - but when a console has its ports blocked, you can't game.

Routers also have a place outside of their normal firewall called the DMZ - which, yes, is the Demilitarised Zone. This is a connection where the firewall doesn't exist, so there's no defences. As there's no defences, there's no ports blocked. This is great news for gaming.

Once you've assigned the static IP address to the PS4 both in the console and in the router, you'll want to find your router's DMZ function. Again, this varies wildly, but is often just labelled as "DMZ". It may be under a Firewall menu or similar. Again, consult your manual. You'll need to then assign the console's IP address (or some routers allow you to assign the device, if you can remember its MAC Address, or you gave it a name) to the DMZ.

You can only assign a single device or IP to a DMZ, and your console is the safest thing to put there.

Once you've done all this, the chances are that you won't see any immediate differences in the network test. You might have a slightly lower ping, or a slightly higher bandwidth, but probably won't. But what you will have is the absolute ideal conditions for your console for online gaming, and the only disconnects that will affect you should be when everyone gets booted from a lobby. Or if your internet connection itself falls over, or there's a power cut.

It won't cure low bandwidth, high ping connections, but it will make it more stable and it's everything you can do to make it work. Unless your ISP throttles gaming traffic, which some do, the bastards...


*Mine is NOT the same as this. If yours isn't as well, and you don't know what you're doing, shout at me in PMs and I'll help
 
Please help! I have the same issue.

On Ps4, I'm not able to connect with my friend in the private lobby. We are getting the error NE-210000C4. We don't get this when we try to join public rooms where we both are not in. We are able to participate in other public rooms individually.

PS:
-We have 300Mbps solid internet wifi.
-We have set up port forwarding and made a static connection as well. NAT type 2
-We have also tried the MTU setting, reduced from 1500 to 1473 and 1450.
-We are able to play together in other games such as crew 2 without any problem.
Location: Bangalore, India |
Internet provider : ActFibernet
 
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