Need a hand with a graphics card problem.

  • Thread starter Gdog96
  • 12 comments
  • 846 views
G

Gdog96

766
United Kingdom
England
So I built a PC for my friend yesterday, it has a gtx 670 in it. Now, all was fine with installing the drivers etc, we got the display drivers up and running last night.

This morning, when he turned it on (after moving it to another room) he accidentally plugged the hdmi lead into the motherboard's slot using the onboard graphics. He realised this after a short time, so he wanted to use the GPU.
When he plugged the lead into the GPU, even after a restart, he couldn't get a picture, however he could see the bios screen.

I told him to go to device manager and disable the intel onboard graphics, which obviously caused the screen to go blank. I was hoping this would enable the GPU, but when he plugged the hdmi lead into that, he still couldn't get a picture.

He has tried looking in the bios for a setting to enable the pci slot or something along those lines, but he cant find anything and I'm not with him at the moment.

So basically the situation is: The onboard graphics are disabled in windows and the GPU wont give a display, apart from the post screen. What should we do now?
 
would shorting over the cmos battery help? sorry i'm not an expert when it comes to these problems. If you can do that and boot into windows, i'd use some driver cleaning software and re-install the latest drivers for the 670
 
thinking about it, if he's disabled it in windows device manager, the operating system will be causing the problem. would he be able to reinstall windows somehow? could he do that from the post screen?
 
Have you tried disabling the intel graphics in the BIOS? Or making the 670 the only video output in the BIOS?
 
I was trying to guide him to disable the intel graphics in the bios/force the 670 as the only output in the bios but I couldn't over skype as I have never been in his motherboard's bios.

I'm going round his today to try and sort it.

I can't force usage of the 670 in the nvidia control panel as I can't get picture using either the GPU or the integrated GPU.
 
Ok Ill have a look, which one do I set it to?

EDIT: Changed the setting in the bios to PCI Express, it now works! Thanks everyone for the help.
 
Last edited:

Latest Posts

Back