- 4,093
- Surrey
- M3Turb0
When i took out my contract with Orange for my W800i back in November i was under the impression that i had 300 minutes and 3000 weekend call minutes for the first six months and 200 minutes and 2000 weekend call minutes for the last six months.
Upon entering the 7th month i called Orange and asked them the status of my contract and they replied saying i just have 300 minutes and it will remain like that for the duration of the contract unless i change my tariff.
This is obviously different from the 200 minutes and 2000 weekend call minutes i was expecting at a lower cost to me.
Orange tell me Phones4U are in the wrong for giving me dodgy information but i get thrown around in circles when i go to Phones4U.
Has anyone been in a similar situation or can anyone give me some advice?
For now i have reduced my tariff to just 200 X-Net minutes.
Upon entering the 7th month i called Orange and asked them the status of my contract and they replied saying i just have 300 minutes and it will remain like that for the duration of the contract unless i change my tariff.
This is obviously different from the 200 minutes and 2000 weekend call minutes i was expecting at a lower cost to me.
Orange tell me Phones4U are in the wrong for giving me dodgy information but i get thrown around in circles when i go to Phones4U.
Has anyone been in a similar situation or can anyone give me some advice?
For now i have reduced my tariff to just 200 X-Net minutes.