PS3 update 4.11 PS3 killer

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A7X_VENOM
For those of you having problems with your PS3, you're not alone. Since update 4.11, some users have been having the following problems.
1.trouble syncing controllers
2.Games not loading, freezing, or generally being very very laggy.
3.XMB is slow if even functional
4.when the system restarts or is turned off, it gives you a notice that the file system is corrupt. Then takes 30 minutes to 2 hours to check the file system.
5.The system randomly goes to safe mode out of no where.
6.PS3 is non responsive and continues to throw the system back into safe mode.

If anyone is having this issue, please make it known so that we can make Sony aware of how important it is to fix this issue.
 
I call nonesense, these post come up on every forum after every firmware update.

when the system restarts or is turned off, it gives you a notice that the file system is corrupt. Then takes 30 minutes to 2 hours to check the file system.
This only happens when a game crashes and you have to hard reset the system, pretty good feature actually.
 
As above, problems since the update not necessarily (very unlikely in this case) because of the update. Contact Sony tech support yourself (phone them) and find out what's actually your problem. If there was a problem with an update, the problem would almost certainly be uniform and effecting a vast majority of owners of at least specific models of PS3 like the leap year problem of the past.
 
You should really google this problem. I'm not the only one. I've already read up on it all. It's a lot of people. I'm calling them right now. Hope you feel like a big man, it's easy to talk down when you're not the one having the issue.
 
Ven0m
You should really google this problem. I'm not the only one. I've already read up on it all. It's a lot of people. I'm calling them right now. Hope you feel like a big man, it's easy to talk down when you're not the one having the issue.

As was said this happens after every single update. How many million PS3's have been sold now? Of course your not the only person with the problem. Nobody was talking down the anybody its just simply not a big deal.

If you haven't noticed the guys responding also are over 5000 posts here without being banned... They likely don't talk down to people too much.
 
You should really google this problem. I'm not the only one. I've already read up on it all. It's a lot of people. I'm calling them right now. Hope you feel like a big man, it's easy to talk down when you're not the one having the issue.

I happen to be someone who's owned 6 (count em 6) different PS3s and the previous 5 have all had different faults. That means unfortunately I happen to know more then I'd like to when it comes to broken PS3s.

People assume if they have a PS3 which breaks after an update that the update has caused the problem, but why would your PS3 break due to the latest update and mine not? More accurately why would your PS3 break and another person with the exact same model not have the exact same issue running on the exact same firmware? PS3s break all the time, so people assume the only thing that's changed is the update and that's whats caused it and they see other people who've thought exactly the same so they post as well about how the update broke their PS3 and it snowballs. Reality is, alot of people have had their PS3 break generally.

I'm not saying the update did not break your PS3 but you shouldn't assume it did. Sony will likely tell you to restore the OS (don't remember the exact name for it on the PS3, might be restore database make sure you double check before doing it but it shouldn't delete saves) if they do believe there's an issue with your software. Failing that you back up your saves and do a full format of the system and go back to square one and re-update again. Note however that if your PS3 does load fine before re-updating that it doesn't mean your problem is solved, so don't jump to conclusions.

In general, don't jump to any sort of conclusion with any issue you get. Google is a great resource for finding out about a problem, but look for information that's in popular forums and contains long and lengthy information about errors, symptoms and courses of action (there's usually ones floating around official PS forums about most common errors people experience). Better yet find out what Sony can do for you straight away as you can always say you'll think about it if they attempt to charge, I'm in a position where I usually get free swaps out of warranty as I've had so many issues caused by straight hardware failures in many varieties.

In short:
Back up your data.
Contact Sony to give them the symptoms you've experienced and ask them to lead you through restoring the operating system and reformat if they don't immediately point you to hardware failure. SCEE has great customer service overall, I only had an issue getting a disc back but got there in the end, not sure how SCEA will be but stay calm in general and you'll get to the bottom line faster.
If they try to charge you, either pay up or consider a risky but cheaper third party repair. Don't shout at Tech support if you feel you shouldn't be charged (warranty), they aren't in a position to do anything about it, ask them to consult or put you through to someone higher up to make your case.
 
It only appears to be a lot of people because it's the internet, where a vocal minority make themselves appear to be a majority.

In reality it's less than 1% of all PS3s that have been affected, and that's probably on the upper end of the amount affected.
 
GTPorsche
It only appears to be a lot of people because it's the internet, where a vocal minority make themselves appear to be a majority.

In reality it's less than 1% of all PS3s that have been affected, and that's probably on the upper end of the amount affected.

Yep, this. My PS3 is fully functional but if I started a thread here about it it would probably be closed due to pointlessness, therefore you only hear about PS3s going wrong after the update.

I am sorry to hear you (the OP, not quotee)'re having trouble, though, I'm not trying to be facetious. With any luck it's widespread enough for Sony to issue a sub-patch, otherwise send it back to Sony, buy a new one or wait until the next update to see if that helps.
 
For those of you having problems with your PS3, you're not alone. Since update 4.11, some users have been having the following problems.
1.trouble syncing controllers
2.Games not loading, freezing, or generally being very very laggy.
3.XMB is slow if even functional
4.when the system restarts or is turned off, it gives you a notice that the file system is corrupt. Then takes 30 minutes to 2 hours to check the file system.
5.The system randomly goes to safe mode out of no where.
6.PS3 is non responsive and continues to throw the system back into safe mode.

If anyone is having this issue, please make it known so that we can make Sony aware of how important it is to fix this issue.

Yup. Another one is if you load up the browser, and then try loading up a heavy flash page or a page that takes a while to load and then back out, sometimes the XMB won't show for a while, or not show at all and force you to have to unplug it because the power button won't even turn it off.
 
The browser has always been notoriously poor since day 1, still pretty poor today and likes to freeze up on anything evenly remotely intensive (thank god GTP works just fine when my laptop broke recently :lol:). 4.10 was the update which included changes to the browser, so any problems induced to that feature likely came there (Feb 8th). 4.11 came around 8 days later to improve software stability when using certain features, it's been a long time since then so by now we'd be well aware of any major issues with the current update.

There was obviously some issues which 4.10 brought, so they immediately released 4.11 as soon as to amend that. Why would they have left a supposedly PS3 breaking update (once again, if it was truly the update masses of people would be affected not just a small fraction) not have been replaced by now?

Unrelated, I wish they'd just get Mozilla or Google to put their browser on to the PS3 so it has an actually worthwhile web browser instead of the current one.
 
It's bad but I never had the problem I described until afterr the update. It's better tahn nothing though.

I would die if they did that. I'd get a keyboard right there and you wouldn't see me out of my room since I have a mouse for it.
 
I was just checking the PS Blog, for both EU and US, and there has not been any mention of a firmware update in the last week or two. I would have said something if I did come across any information in the proper thread.
 
So I stand corrected. This issue clearly isn't widespread. After further research and a lengthy call to customer service, I have realized that this is some sort of faulty system. Lovely, just freaking lovely. So I buy a PS3 with hard earned cash and 4 months later it basically dies. Well isn't this just dandy. So I'm curious? Why the hell does my system go belly up and others do not? Is mine just lemon or what? Is its here a trend or is it just "luck" (or unluck) of the draw? And by the way, screw Sony. I seriously hate it when they don't care about the customer.
 
I don't know how it works in the US, but if you bought that new only 4 months ago they should have offered you a free exchange no?
 
This^. You must get a warranty with it in the US? Even if it's only a year. Speak to your retailer, rather than Sony.
 
If it was bought new its under warranty. If the warranty is expired they will offer to repair it for a fee. A few years ago I sent my lauch ps3 in for repair. It cost $160 and have had no problems since.
 
Every so often mine will throw up the system check screen when I turn it on, I thouught "WTH is going on with my PS3, this has never happened" then I checked next time it happened and thought about what I did when I turned it off, the key was whe I switched off the PS3 it was going from closing the game to the XMB and that's whe it turned off hence th error. Stop those by making sure whe you turn off the PS3 it's on XMB and not loading games, blurays, DVDs ect.

I agree with allot of people here I can see the update breaking it, but it's not a huge issue as 99% of PS3's will be unaffected. Also we have owned two PS3's one from launch and another for two years, both have been fantastic.
 
So I stand corrected. This issue clearly isn't widespread. After further research and a lengthy call to customer service, I have realized that this is some sort of faulty system. Lovely, just freaking lovely. So I buy a PS3 with hard earned cash and 4 months later it basically dies. Well isn't this just dandy. So I'm curious? Why the hell does my system go belly up and others do not? Is mine just lemon or what? Is its here a trend or is it just "luck" (or unluck) of the draw? And by the way, screw Sony. I seriously hate it when they don't care about the customer.

If its four month old then its covered under warranty, so not a major issue at all (I'm now on my forth PS3 since launch - all YLOD victims).

However I do wonder why you aim such ire at Sony for it failing, yes they made it but its under warranty (if it is indeed only four month old) and consumer goods having a drop out rate is not exactly a new thing.
 
Its under warranty, I'm going to send it off. Appreciate the help. I'm cooled down now, it's just my last PS3 had YLOD and I had just bought this new one. They didn't mention a fee for anything so hopefully I'll get it fixed or replaced free.
 
Is the network working i cant sign in but internet is working ok. UK based here

EDIT: Managed to sign in at 19:00 must be back online now.
 
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Its under warranty, I'm going to send it off. Appreciate the help. I'm cooled down now, it's just my last PS3 had YLOD and I had just bought this new one. They didn't mention a fee for anything so hopefully I'll get it fixed or replaced free.

Legally they would be required to mention a fee prior to agreement I'm sure, so you should be fine. They've been explicit in my cases where I would be charged (one of my 5 times I've called for replacements) and were also explicit on the occasions I would normally be charged but due to my case history would not. I only get agitated when I lose data due to errors which aren't my fault these days, there's always plenty other stuff I can do for a week or so if that long whilst I wait for a new system.

When you've had to do it as many times as I, to the point they give me special treatment, you learn the best way to deal with these things is never jump to any conclusions based on research but keep them in mind (i.e. if there's an easy way to attempt to fix a problem you might have, go for it but don't expect it to work etc.). That, back up your data every month or so and pray that if it breaks again you can still use it to buy PS Plus and back up your copy protected Dark Souls save data which means so much :lol: (something I intend to do as soon as I have a random bit of cash spare after uni).
 

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