- 19,857
- Alabamamania
Last week, a customer told me I'm not very helpful. She wanted a loaner car, but her ID said she was only twenty years old (you have to be 21).
I said, "Sorry, you'll have to wait the 90 minutes or so until we're done."
In this case, I was asked to break man-made law (which I wasn't going to do), so that her divine will could be carried out.
I said, "No."
She said, "Ever heard that the customer's always right?"
I said, "Yes, except when the customer's making a mockery of our business."
In short, she stated that I'm "going to hell for not being very helpful." She then proceeded to my boss, chiding my behavior quite loudly; all the while, calling him and I by the wrong names.
She left in a tizzy. We all had a good laugh.
Well, that's life between work and GT4!
I said, "Sorry, you'll have to wait the 90 minutes or so until we're done."
In this case, I was asked to break man-made law (which I wasn't going to do), so that her divine will could be carried out.
I said, "No."
She said, "Ever heard that the customer's always right?"
I said, "Yes, except when the customer's making a mockery of our business."
In short, she stated that I'm "going to hell for not being very helpful." She then proceeded to my boss, chiding my behavior quite loudly; all the while, calling him and I by the wrong names.
She left in a tizzy. We all had a good laugh.
Well, that's life between work and GT4!