- 1,433
- Northern Ireland
Hey folks,
A major problem has cropped up with my Asus Android tablet (one part of a product called the Transformer Book Trio, but the details of that don't really matter for this story).
Yesterday morning, when I woke up the tablet from sleep, it said that I needed to charge the tablet as it had low battery. The battery indicator widget said the charge level was negative 90%, which obviously wasn't correct!
When I plugged the tablet into my AC adapter (by micro USB cable), the tablet said 'plugged in, not charging', and the battery level indicator did not change. So I decided to shut down the tablet. But when I tried to turn it back on, it simply refused to do so. I left it plugged in to the AC adapter for a while, but it still would not turn on. There is no orange light on the tablet that usually comes on to indicate it is charging.
I'm confident it's not an issue with the micro USB connector, as the tablet can be plugged in to a keyboard dock via a proprietary connection and be charged through that, but there's no charging light with that either. AC charger is also fine, it's working with other devices. But apart from that I'm clueless as to what the problem is. There was nothing to indicate that the tablet was dying on its feet - apart from the odd software glitches and crashes, it's been grand for 3 years.
I've read that a battery that won't accept charge can possibly be coaxed back to life by slow-charging it from a low-power source for a long period of time, so I've plugged it into a USB port on my PS4 Pro and left it, for about 12 hours so far. There's no indication it's taking on charge yet.
I've contacted ASUS support and am waiting to here from them, but on the off chance someone is aware/familiar with battery woes in mobile devices, I thought I'd post it here too.
Thanks
A major problem has cropped up with my Asus Android tablet (one part of a product called the Transformer Book Trio, but the details of that don't really matter for this story).
Yesterday morning, when I woke up the tablet from sleep, it said that I needed to charge the tablet as it had low battery. The battery indicator widget said the charge level was negative 90%, which obviously wasn't correct!
When I plugged the tablet into my AC adapter (by micro USB cable), the tablet said 'plugged in, not charging', and the battery level indicator did not change. So I decided to shut down the tablet. But when I tried to turn it back on, it simply refused to do so. I left it plugged in to the AC adapter for a while, but it still would not turn on. There is no orange light on the tablet that usually comes on to indicate it is charging.
I'm confident it's not an issue with the micro USB connector, as the tablet can be plugged in to a keyboard dock via a proprietary connection and be charged through that, but there's no charging light with that either. AC charger is also fine, it's working with other devices. But apart from that I'm clueless as to what the problem is. There was nothing to indicate that the tablet was dying on its feet - apart from the odd software glitches and crashes, it's been grand for 3 years.
I've read that a battery that won't accept charge can possibly be coaxed back to life by slow-charging it from a low-power source for a long period of time, so I've plugged it into a USB port on my PS4 Pro and left it, for about 12 hours so far. There's no indication it's taking on charge yet.
I've contacted ASUS support and am waiting to here from them, but on the off chance someone is aware/familiar with battery woes in mobile devices, I thought I'd post it here too.
Thanks
