I kinda do. Being a new car prep, either I don't deal with the costomer at all but rather a salemen(luckily at my dealership most of em are good people), but sometimes the customers are brought back to the cleaning bays, which is quite rude. Families with little kids walking on tire-shine covered floors with razor blades and chemicals everywhere. Today, I left work to get some food, and came back with the food and get out of my 323 and a saleswoman is standing there and tells me that a 3 is going ASAP(I ate first, naturally). So after I eat I run it through the wash and start cleaning it up. Right in the middle these people walk to the cleaning bay and the saleswoman says "Hey Ryan pull the car out so they can test drive it". My first thought was *Why wouldn't they test drive it BEFORE starting to buy it?!*. So I do it. They drive the very nice 3 around the block, and come back, it starts raining so there's all my work for nothing, then the car doesn't sell. Then a couple comes in to buy a Tribute, a freggin '04 year old new car. And they already had an identical one!! They traded that one in(it was probably an '02, but little changed) for the same damn thing. So whatever. I'm cleaning the thing up and they come back. I was told that they were really detail-oriented. This guy points out little crap. I had a moment of niceness to me so I did what the guy wanted, he was a cool guy. I even gave him a full can of tire-shine when he asked what we used on the tires to make them look good.
My main costomer service job is when I work in the service drivethrough from 3 to 6 daily. Mazdas and Oldsmobiles. The Mazda owners are levelheaded people, for the most part. The olds owners, YIKES. Becides buying sub-quality cars and thinking that they made the right choice, they are at times complete ignorent morons. Now I'm a 17 and a half year old that looks young, but these Olds people can't comprehend things. Some Olds people actually have the stupidity to either ask how old I am or, more directly, if I can drive. They can't put it together that I work at a dealership and therefore HAVE to drive. The last person that asked if I could drive...I knew there was a problem right away, her and her husband drove up with a Grand Am to pick up, get this, an Alero. THE SAME DAMN CAR. How dumb can you get! So they paid more for the same car. Anyway, after going to the cashire and coming back into the service bay, I asked to see thier reciept so that I could get thier tag number and bring thier POS right up to them. This lady says "Are you even old enough to drive?" I said "YESSSSSSSS"(I extended the S part of it to show her that I was insulted by her). She's then like "ohh, uhh...uhm, I didn't mean it that way" Yeah, ofcourse not. What way could she have meant it?! So I get her damn key and walk past her and she's like "I didn't mean..." And I just walked right past without paying attention to her. After getting into the damn car and contemplating whether or not to peel out just to piss her off I decided to take the high road and just drive up, get out, and walk away. From now on, if anyone asks me if I can drive, I'll get thier keys and then say "Nope" and bring thier car to them. I'll have to do something.
