Windows tells me an I need an update? But is it a virus?

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sUn

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I got a popup and it said there's a windows update, so I press Accept, then ok, then in Firefox, a page on microsoft.com something like image_tool.aspx pops up and stays blank. I do the Windows Update and it says there are no updates for your computer.

What the **** is up? đź‘Ž
 
sUn
I got a popup and it said there's a windows update, so I press Accept, then ok, then in Firefox, a page on microsoft.com something like image_tool.aspx pops up and stays blank. I do the Windows Update and it says there are no updates for your computer.

What the **** is up? đź‘Ž
Click to expand...

Well, I do know that Firefox is incompatible with Windows Update (Yeah, its a microsoft thing. Blame them). As for the image_tool.aspx showing up and staying blank, it could be related to that incompatibility or it could be something else. Did you try it through IE or were you attempting to load windows update in Firefox?
 
sUn
I don't remember seeing IE when the image_tool.aspx opened up.
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He means, you have to use IE to view Windows Update. Open image_tool.aspx in IE. Firefox doesn't allow ASP, does it?
 
skip0110
He means, you have to use IE to view Windows Update. Open image_tool.aspx in IE. Firefox doesn't allow ASP, does it?
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I don't see why it wouldn't. It is after all, just a programming language for windows servers. In fact, my website hosting service 1ASPHost uses ASP on it's servers and firefox on my computer reads it just fine.

And yes, you do have to use IE in order to run Windows Update.
 
skip0110
He means, you have to use IE to view Windows Update. Open image_tool.aspx in IE. Firefox doesn't allow ASP, does it?
Click to expand...
Firefox doesn't have ActiveX controls. That's what IE uses to install stuff on your computer via a website (eg Windows Update) and is also why IE is the most vulnerable browser out of them all (IE is the only one with ActiveX controls I believe - it's a Microsoft thing).
 
If you get a "popup" saying that there's a Windows Update, then it should not be trusted. You should only ever download Windows Updates either from the Windows Update Web Site, or from the Critical Update Notification applet in the system tray on your PC.

I don't think that any of the Microsoft sites work properly in browsers other than IE.
 
GilesGuthrie
If you get a "popup" saying that there's a Windows Update, then it should not be trusted. You should only ever download Windows Updates either from the Windows Update Web Site, or from the Critical Update Notification applet in the system tray on your PC.

I don't think that any of the Microsoft sites work properly in browsers other than IE.
Click to expand...

You know how there's the Security Manager icon in Windows SP2? There was a similiar icon like that but it was yellow, so I clicked it and I got the notification, so I went ahead and let it load the browser, it probably was IE.
 

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