- Rule 12
I've had this happen every once in a while, would complete the required distance and then nothing happens when I go to menu. Would go somewhere else (Campaign mode or Brand Central) and still nothing would happen. I would usually exit the game and come back in and then it would work. There was this one strange time where this happened about a few minutes before 12:00 CST and after I did that day's distance, I for some reason got both a car from the day before AND the one from that day consecutively.
A fix that has always worked for me is going into the main menu after you complete the workout, then going to your garage and exiting to the main menu again, it has worked every time the regular workout doesn't come up. Hope it helps!
This bug is not the "Oh I didn't get a car, I'd best go and do something else and poke the game into giving it to me" glitch. It's a full-blown literally not awarding any cars at all under any circumstances bug that no end user can do anything about.That is a different thing, simply caused by a non-communication with the server. Going into something else and back out re-establishes the connection, and the reward pings. Even if it doesn't the next time you start the game up it will ping and you'll get the reward car - even if it was days before.
This is a situation where players are never getting cars under any circumstances - and new, alternate accounts are unaffected.
Affected users are not getting any cars at all. Not by going in and out of something else, not by booting the game up the next day, not by anything. We're talking about literally weeks and weeks of meeting the conditions and zero cars awarded.
This is why there is an article about it.