Dead laptop, now being sent out to HP

[opendriver]

Last night, out of no where, my screen did this:

I have no idea what might be wrong, but I do know that my GPU has reached temps of 108 C (226F) and lagged a little


Help, please

 

[Casio]

If you plug in another monitor and it does the same thing, it's probably a GPU fault.

If you plug in another monitor and it's gone then it's a monitor problem.

Looking at that picture I would think it's definitely a hardware problem, so just hope you have to replace the one that costs the least.

 

[Event]

108C is really high. Is something obstructing the fan on it?

 

[opendriver]

If you plug in another monitor and it does the same thing, it's probably a GPU fault.

If you plug in another monitor and it's gone then it's a monitor problem.

Looking at that picture I would think it's definitely a hardware problem, so just hope you have to replace the one that costs the least.

I will try that tonight, thanks 👍

108C is really high. Is something obstructing the fan on it?

For a laptop?

All of my vents are clear and I just put half can of compressed air through it to clean it out.

 

[Event]

I will try that tonight, thanks 👍



For a laptop?

All of my vents are clear and I just put half can of compressed air through it to clean it out.

108C is unbelievably hot. My 8800GTS runs at 88C max. Either your temp sensing program isn't reporting the right temp, or something is seriously wrong with your cooling.

 

[G.T]

Looks like something my laptop does:



It's probably overheating, as it reaches similar temperatures to mine.


Edit: Clicking on the thumbnail doesn't seem to work... but you can see it's a similar screen.

 

[Event]

You guys do realize that 108C can boil water, right? That temperature is NOT normal for a laptop! Most CPUs shut down after reaching that temp.

 

[Nicknamealguem]

Simple, your laptop just fried up. And there are only 2 solutions. Buy another (recommended) send it to fix (this depends on the laptop age. If it is a bit old, I won’t recommend, because fixes are a bite expensive plus you would get problems again soon or later).
The maximum temperature CPU’s can reach without damage is about 60ºC. So, if your CPU reached more than 100ºC, you can say bye bye to it, to the cooling, and maybe the motherboard was affected too…
Sorry if you didn’t want to ear this, but you can always send it to a technique to see what damage did it suffer, and see if it is worthy to fix it or to buy a new one.

 

[G.T]

Guys, note he said GPU, but CPU. They can take a bit more heat.

But nonetheless, I KNOW it's very hot, but that's Dell's fault on my part. It done it from day one and they didn't want to know about it.

 

[Nicknamealguem]

Guys, note he said GPU, but CPU. They can take a bit more heat.

But nonetheless, I KNOW it's very hot, but that's Dell's fault on my part. It done it from day one and they didn't want to know about it.

Ooohh, GPU, I thought I saw CPU. Well, in that case, sending the laptop to a fix is the best solution. The GPU must be/being fried up.

 

[opendriver]

Looks like something my laptop does:



It's probably overheating, as it reaches similar temperatures to mine.


Edit: Clicking on the thumbnail doesn't seem to work... but you can see it's a similar screen.

Good to know, I keep an eye on my temps. I just want to let everyone know that im using everest ultimate to monitor my temps, I pretty sure thats a good program for that.

Simple, your laptop just fried up. And there are only 2 solutions. Buy another (recommended) send it to fix (this depends on the laptop age. If it is a bit old, I won’t recommend, because fixes are a bite expensive plus you would get problems again soon or later).
The maximum temperature CPU’s can reach without damage is about 60ºC. So, if your CPU reached more than 100ºC, you can say bye bye to it, to the cooling, and maybe the motherboard was affected too…
Sorry if you didn’t want to ear this, but you can always send it to a technique to see what damage did it suffer, and see if it is worthy to fix it or to buy a new one.

The thing is only about 5-6 months old. This shouldn't be happening. Im calling HP tech support on monday or later today. It works fine when normal web surfing, but when it comes to gaming, Everything go into hyper drive and get super hot.

 

[Nicknamealguem]

The thing is only about 5-6 months old. This shouldn't be happening. Im calling HP tech support on monday or later today. It works fine when normal web surfing, but when it comes to gaming, Everything go into hyper drive and get super hot.

Normally games push more from the gpu, but nothing with those temperatures. The most surprising of all is that it is 5/6 months old and it is an HP. Well, it is still inside of the warranty. I hope they can resolve the problem.

Good luck

 

[opendriver]

Here is a screen clip from everest:

 

[Nicknamealguem]

The CPU have also a very high temperature. Of course, normally, 2 Cores CPU’s tend to hotter, but they also have specified and better coolers.

Does the room have good ventilation, or the place where you put your laptop? By the looks of things, your laptop has some overheat problems.

 

[Eric.]

The CPU have also a very high temperature. Of course, normally, 2 Cores CPU’s tend to hotter, but they also have specified and better coolers.

Does the room have good ventilation, or the place where you put your laptop? By the looks of things, your laptop has some overheat problems.

Those temps are probably from a stress test, not sitting at idle.

 

[opendriver]

Those temps are probably from a stress test, not sitting at idle.

Is CS:S considered a "stress test"?

Idle temps are around

GPU-60
CPU-45

 

[opendriver]

Ok, now I got this:

"IRQL_NOT_LESS_OR_EQUAL"

These articles seem to help:

http://www.geek.com/forums/topic.php?id=21505&page

http://www.tweaksforgeeks.com/IRQL_NOT_LESS_OR_EQUAL.html

 

[Casio]

You've just got cooling issues all around.

I just ran it on my HP laptop on idle and got this.

In about a 20C room.

I then ran the stress test and got bored after 3 minutes because the temp wouldn't budge above 45C

What processor/GPU do you have?

 

[opendriver]

You've just got cooling issues all around.

I just ran it on my HP laptop on idle and got this.

In about a 20C room.

I then ran the stress test and got bored after 3 minutes because the temp wouldn't budge above 45C

What processor/GPU do you have?

CPU- AMD Turion 64 X2 TL56(WOF) Trinidad 1.8GHz Socket S1 Processor

GPU- GEFORCE GO 6150

 

[Event]

You've just got cooling issues all around.

I just ran it on my HP laptop on idle and got this.

In about a 20C room.

I then ran the stress test and got bored after 3 minutes because the temp wouldn't budge above 45C

What processor/GPU do you have?

Your temps mean nothing. Every laptop is different. My Macbook Pro ran with the CPU at 65-70C and that was normal operating temp

 

[Casio]

Your temps mean nothing. Every laptop is different.

Since both his and mine are newish HP's I assume they would have similar cooling systems and running temperatures. But yes, mine is Core2 and his is X2 so that's probably a significant difference.

 

[Jondot]

Your temps mean nothing. Every laptop is different. My Macbook Pro ran with the CPU at 65-70C and that was normal operating temp

Did you reduce the standard amount of thermal paste, just out of interest? I don't want to have to start placing oven gloves on my thighs...

 

[opendriver]

Well, its dead now. The screen is now all black and nothing happens when I turn it on. I have done everything that the guy from HP Tech Support said to do, nothing seemed to work (I couldnt understand him anyway). So I got a 2.5" SATA->USB enclosure and im transferring all of my data over to another PC. The box to ship it out comes on monday or Tuesday, and should be back to me within 7-9 business days.





This is the part where I swear uncontrollably and kick some small animal......

 

[Eric.]

Did you reduce the standard amount of thermal paste, just out of interest? I don't want to have to start placing oven gloves on my thighs...

That's about how hot my Celeron powered Inspiron goes as well. They aren't "laptops" anymore. "Notebooks".

 

[opendriver]

Well, i just sent it out today, It should be back somewhere between the 28th and the first of October

They insisted that I send the HDD. First thing I told them was I was keeping it so I could work on my documents. I don't know which part of "Im not send the hard drive" they didn't understand. I could hardly understand the guy on the phone anyway. I felt like I was talking to Apu from the Simpson's, but he had drank a fifth of vodka or something

Not to mention I spent half an hour giving everything but my SSN, THEN I he asked me what my problem was. After all of that, they still spelled my last name wrong.

Overall rating of HP customer support: 6/10

 

[Keichi Tsuchiya]

You should buy through Costco, cheap + EXCELLENT customer service.

 

[opendriver]

Well, its back now.

Its now up and running and and things are back to normal

GPU temp is around 75-80c

 

[G.T]

Well, its back now.

Its now up and running and and things are back to normal

GPU temp is around 75-80c

Yeah, that sounds normal now... My new one runs at around those temperatures running a game. My CPU runs a little hot though, but I'm not surprised considering the speed of the processor (2.2ghz, same as the Mac Book Pro mentioned in this thread earlier). Normal operating temperatures is around 60-65C. At 100% load on both cores for 10 minutes it won't go any further than 82C, but I'm not worrying about it... yet.

As said before, temperatures can differ considerably from laptop to laptop.