@Picc84 - Ahhh... I'm not certain you're quite understanding the topic here.
http://www.engadget.com/2007/09/19/sony-announces-dualshock-3-controller/
So I should probably relay my playasia experience. I decided I needed a DS3 for the holidays and ordered one from playasia. Long story short the controller I received quickly proved itself to be defective. And although playasia was professional regarding the return and exchange, they were not exactly concerned about handling things in a timely and customer care free manner. 1 I had to overnight the controller back to Hong Kong, they did not have a NA location that could process a defective return. Fortunately this "only" cost me $15 or so. 2 - they stated they needed to verify the defect and that this process could take up to 14 days. 3 - after returning the controller I didn't hear a single word from them for 2 weeks regarding the return (not that they received the product, not that the product was in testing, not that the product was tested with x result, not that the replacement will ship on y date... nothing). I had to contact them for status before I heard anything. 4 - after verifying the defect they stated I could only be reimbursed for the shipping with store credit. I attempted to explain to them that store credit for this site is not very useful to me, but they would not budge. 5 - I received an email stating that the replacement was sent on 1/11, however in checking the tracking number day by day the USPS did not verify receipt for shipment until 1/15. In total it took at least 30 days to process the return and replacement.
I will freely admit that they did follow through on all their promises, they just took their sweet time in doing so. Maybe mine was a unique case, but I don't have a great taste in my mouth after the experience.
