- 2,748
- Morgoth_666
I tried to search for similar things but as usual didn't have a lot of luck. I found one thread that mentioned something somewhat similar but despite remembering seeing some similar things before I'm not sure if this is really the same issue or not.
My GT3 RS V2 has lately developed an issue with not being able to finish its calibration/startup procedure. It turns to the right and goes to the stop, then seems unable to find the center and tries to keep going all the way left. The fans also tend to get pretty noisy if I leave it for a moment, but that may be related to it attempting to increase the force since it wants to keep turning. I don't ever let it stay in that state for very long.
The display does not show the 888 while it does this, just a single dash in the middle. The first time it happened a long time ago Fanatec support suggested I try updating the firmware. I did this and the problem went away for many months. It has recently re-occurred. I re-flashed the firmware and it fixed it. For a day or so, then it happened again. Perhaps that time, or maybe the next time, I tried to do the firmware update and it did not fix the problem after 2 or 3 attempts. I figured it was just dead and prepared to move on to the next step... then the thing worked fine the next morning.
It worked ok for a couple of days, but then acted up again... and this time re-flashing the firmware fixed it. Today it decided not to work, and again after 2 tries, it does not work. It's been roughly a week since the first reoccurrence.
The issue is always exactly the same every time, and when it does start up correctly I have experienced no issues at all when using it.
So what I am wondering is whether the problem is likely with the "code wheel" or the sensor that reads it - as I have often seen suggested for similar issues - or is more likely a problem with one of the circuit boards or something else?
When it does not work I am unable to use the buttons to display the firmware version and turn off the fans. I assume that is just because it doesn't see the center but it could obviously be something else. The fact that doing the firmware update often fixes it suggests it's more than just a bad sensor or the piece the sensor reads, as does the fact that it seems to work just fine when it does start. Then again, the fact that letting it sit overnight fixed it(once) suggests that the firmware update may not even be necessary and it's more of a random thing. Could even be dust or something for all I know.
The warranty ran out right after I had the issue the first time and they had me update the firmware, and I actually have yet to do the last thing that was suggested to me to do: replacing the main board in the rim. They sent me a replacement board to fix an issue with the display not reading correctly but I never put it in since it would have been rather a bit of work, I am still missing one long hex wrench for it, and the issue was a minor one. I'm not sure if I should try doing this or not as if the issue is something else I'd rather not risk what should be a perfectly good board -- I haven't even opened the bag it was mailed in.
I also have another older wheel that they sent me back even though they sent me a replacement the last time I sent it in for repair(not the first time with that unit). So I should already have some spares for the other parts as well.
Sorry for all the words, but I tried to explain as fully as I can. I was wondering if someone with knowledge of how the Fanatec wheels work or who has experienced something very similar might have some idea of what might be the actual problem. I can try emailing Fanatec support even though I am no longer under warranty, but I figured I would at least ask here before I do that.
I'm still missing the long hex wrench I need to open the case, although I think I have one at work I can borrow.
My GT3 RS V2 has lately developed an issue with not being able to finish its calibration/startup procedure. It turns to the right and goes to the stop, then seems unable to find the center and tries to keep going all the way left. The fans also tend to get pretty noisy if I leave it for a moment, but that may be related to it attempting to increase the force since it wants to keep turning. I don't ever let it stay in that state for very long.
The display does not show the 888 while it does this, just a single dash in the middle. The first time it happened a long time ago Fanatec support suggested I try updating the firmware. I did this and the problem went away for many months. It has recently re-occurred. I re-flashed the firmware and it fixed it. For a day or so, then it happened again. Perhaps that time, or maybe the next time, I tried to do the firmware update and it did not fix the problem after 2 or 3 attempts. I figured it was just dead and prepared to move on to the next step... then the thing worked fine the next morning.
It worked ok for a couple of days, but then acted up again... and this time re-flashing the firmware fixed it. Today it decided not to work, and again after 2 tries, it does not work. It's been roughly a week since the first reoccurrence.
The issue is always exactly the same every time, and when it does start up correctly I have experienced no issues at all when using it.
So what I am wondering is whether the problem is likely with the "code wheel" or the sensor that reads it - as I have often seen suggested for similar issues - or is more likely a problem with one of the circuit boards or something else?
When it does not work I am unable to use the buttons to display the firmware version and turn off the fans. I assume that is just because it doesn't see the center but it could obviously be something else. The fact that doing the firmware update often fixes it suggests it's more than just a bad sensor or the piece the sensor reads, as does the fact that it seems to work just fine when it does start. Then again, the fact that letting it sit overnight fixed it(once) suggests that the firmware update may not even be necessary and it's more of a random thing. Could even be dust or something for all I know.
The warranty ran out right after I had the issue the first time and they had me update the firmware, and I actually have yet to do the last thing that was suggested to me to do: replacing the main board in the rim. They sent me a replacement board to fix an issue with the display not reading correctly but I never put it in since it would have been rather a bit of work, I am still missing one long hex wrench for it, and the issue was a minor one. I'm not sure if I should try doing this or not as if the issue is something else I'd rather not risk what should be a perfectly good board -- I haven't even opened the bag it was mailed in.
I also have another older wheel that they sent me back even though they sent me a replacement the last time I sent it in for repair(not the first time with that unit). So I should already have some spares for the other parts as well.
Sorry for all the words, but I tried to explain as fully as I can. I was wondering if someone with knowledge of how the Fanatec wheels work or who has experienced something very similar might have some idea of what might be the actual problem. I can try emailing Fanatec support even though I am no longer under warranty, but I figured I would at least ask here before I do that.
I'm still missing the long hex wrench I need to open the case, although I think I have one at work I can borrow.