HELP - FANATEC CSL ELITE PS4 STOPS SHIFTING MID RACE.

Discussion in 'Sim Racing Hardware' started by Schmiggz, Apr 10, 2021.

  1. Schmiggz

    Schmiggz

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    I have a Fanatec CSL ELITE for the PS4 and a couple of days ago it started to get stuck in a gear and being unable to shift to a higher or lower gear, forcing me to shut it off and on again if I want to continue the race. It's a very frustrating issue that happens completely out of the blue.
    I already checked the Fanatec web site to make sure I have the most recent firmware installed.
    Can anyone shed a light on this because it's kinda driving me nuts?
     
  2. fordlaser

    fordlaser Premium

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    @DomB_Fanatec will help you out.
     
  3. HaydenFan69

    HaydenFan69

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    What wheel attachment do you have?
     
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  4. Schmiggz

    Schmiggz

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    Hi @HaydenFan69 I have the ClubSport steering wheel V2 with its standard attachment
    20210410_100442.jpg
     
  5. super_gt

    super_gt

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    Check whether any of these pins is not broken:

    CS-SWFORM-V2X-62QW2BCgySB4RF_1280x1280.jpg
     
  6. Schmiggz

    Schmiggz

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    @super_gt thanks for your suggestion but I think that if there was any broken pin the wheel or its pads wouldn't work at all and it's not the case. All systems work perfectly until it simply stops changing gears.
    Last time was during a 60 minutes race and it happened 55 minutes into the race with barely 2 laps to go.
     
  7. Schmiggz

    Schmiggz

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    Thank you
     
    fordlaser likes this.
  8. HaydenFan69

    HaydenFan69

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    That sounds like a sensor/button issue. I’d put in a work order with customer service.

    I tore apart mine to see how it is set up, and very much looks like simple springed button. And if both are causing issue, then it’s definitely an system issue.
     
  9. Schmiggz

    Schmiggz

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    Yes, when it stops working doesn't shift up or down...
     
  10. DomB_Fanatec

    DomB_Fanatec

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    Hi @Schmiggz unfortunately I can't help you directly with this type of issue, as there could be a number of reasons for this and it is better not to speculate on the root cause. Please create a support ticket via the My Products section of your Fanatec account. It will be helpful (but not essential) to diagnose the issue if you are able to attach a video to your support ticket, showing exactly what happens when you are unable to shift - for example if it is just the shifters or also any other buttons or features that stop working. If you are running it on a PC, or are able to run it on a PC, opening up the Fanatec properties window to show how that looks or if any inputs are registering during this behaviour would also be useful information for the support team.
     
    super_gt likes this.
  11. Schmiggz

    Schmiggz

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    Ok, Dom. I'll follow this steps. Thank you for the feedback.
    I use it on the playstation 4
     
    Last edited: Apr 12, 2021
  12. Schmiggz

    Schmiggz

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