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VIPERGTSR01He didn't actually say he had to print the coupon, they may have let him know in the email and will send him one in the mail. The distributors are probably making retailers aware of these coupons for replacements.
If it were from some 'new member' then it may be hard to believe, but I find it extremely hard to believe McLaren F1GTR would make it up.
I just find it odd because every piece of electronics I've ever had I've had to ship to the manufacturer. I dont know who he talked to but I suggest he calls the xbox support line and have them send him a box at no charge for repairs, maybee the person he spoke to was an idiot, I'd say try again because I doubt you'll get one retail any time soon.