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Going to copy and paste the PSN chat. Hard for me to type. I just want the right people to hear this. I dont know what else to do. I am embarrassed to put this out here but it's really the only option I have. Thank you in advance to anyone that reads this and or can help.
This will be long but someone please help me.
In my gt7 game... i have purchased the mangusto cristian dior but not only is it not showing i own it ( i even bought a 2nd one ) its only showing the basic mangusta i purchased 4 11 25. This car is part of the 533 and even in the legends screen its not showing i own it. I have screen shots but dont see where to add it here. But the little blue book that shows you already own the car does not show up , BUT IT SAYS i own the paint color. I restarted the game to see if that would fix it , then bought a 2nd one thinking maybe i didnt but i did, i now have 2 and no credit or ownership blue book showing up and its grayed out in my collection right next to the one regular ( non Dior ) i bought back in April.
Please assist.. also as a side note there are cars i cannot get due to initiation only and im level 50 , i already own would would be prize cars for most of the gold achievements but can never get the invitations to buy the Porsche i need or the Bugatti.... so how will i even complete my collection. I've literally spent over $1600 on this game trying to collect... actually over $1600 which is not only stupid on my part but not fair. I've been playing gt since the first one. I'm not great im not bad for a 56yo man.
Any help or info would be appreciated and please fix the mangusto Dior ownership.
Thank you
here is what Brian M replied with and it is appreciated , I can tell he read it and honestly....THAT MATTERS.
now pasting his reply. thank you if you are to this point. Haters or trolls...not gonna study those replies if any.
Sean, hello! I’m Brian, a Player just like you who loves helping other players with their PlayStation questions. I can assist with most questions; however, I do not have access to your account details to provide information on billing/account queries.
Let me see how I can help you, Sean.
Thank you for explaining everything so clearly — I hear your frustration, and I want to help you sort through this issue properly, because after spending that much time and money on Gran Turismo 7, you absolutely deserve to have things working right.
Here’s a breakdown of what you can do now:
1. Mangusta Christian Dior ownership issue : This version of the car is unique and tied to a special collaboration. Even though it shares a similar base name with the regular Mangusta, the De Tomaso Mangusta (Christian Dior) should show as a separate entry in your car collection and in the Legend Cars dealership. If the blue book icon isn’t appearing even after buying it twice, and it's still greyed out in your collection, something is definitely wrong on the game's end. Since it acknowledges the paint but not the car , that’s a clear data sync or licensing error. You’ve already done the right steps by restarting and even repurchasing.
2. What to do next : You should immediately report this directly to PlayStation and Polyphony Digital support through the official GT7 support page. Here's how:
* Go to the PlayStation Support site
* Choose “Gran Turismo 7” and navigate to “in-game items missing”
* Provide screenshots, your PSN ID, and your system (PS5 or PS4)
* Mention that the Dior Mangusta is not logging as owned, and you have proof of purchase twice
There’s no way for players to manually fix this issue since it's likely related to backend data or licensing flags not activating properly.
3. Collection issues with Invitation-Only cars : Unfortunately, the invitation system in GT7 is one of the most criticized mechanics in the game. It’s random, time-limited, and even players with all gold trophies often have to wait or rely on luck. Polyphony did update the invitation system to last longer and reappear more often, but it still doesn’t guarantee access when you need it. Your level, golds, or money don't affect it — it’s RNG-based.
4. What you can do about invitations :
* Log in daily and check the “Used Cars” and “Legend Cars” sections, and check for Manufacturer Invitations under your GT Café menu.
* Polyphony has occasionally given all players invitations during updates or events — so stay aware of patch notes and time-limited offers.
* If you miss one, unfortunately, you have to wait. There's no manual trigger for an invitation.
* You can try submitting feedback directly via the in-game “Contact” option or GT’s website — mention how much you’ve invested and that this is blocking you from completing your 533-car goal.
5. Regarding your long-term investment and loyalty : Spending over \$1500 is significant, and your dedication since GT1 deserves acknowledgment. Sadly, GT7’s monetization system is geared more toward microtransactions than legacy players, which has caused a lot of frustration across the community. You’re not alone. Your feedback is important, and if you send your message (as you wrote it) to the official support channels, they’re more likely to elevate it.
Posted by Brian M
90468 answers | 97% rating
So the above was great.....but crickets on this end. So i replied once more and the next PSN person didnt even read it and commented on things not only not relevant but not about GT7 or my issues in general... this is the last i have pasted. Thanks again if this far.. and if haters and trolls are this far... cough cough I win.
Can you not forward this on. I've tried but honestly and I hate ti say it... I don't think they care about a disabled 56yo who has played since GRAN TURISMO was born. You think they care about me? Your reply was one or the best and sincere repl9es I've ever received in 26 years ( tho not about GT ) but overall in general. Maybe if someone from yout end sent it and said YOU GUYS NEED TO ACTUALLY READ THIS maybe I stand a chance. I'm ashamed I've spent nearly $1700 ( I actually tallied it up ) on a game at my age but there's not much I can do. My health isn't the greatest , comes with age , but I have a blast with GT and love Sony in general. It's the little things that matter. I don't want free cars or invitations ( tho I think we should he able to purchase them ) . I'm level 50 with also 500,000 collector points. Most the prize cars for missions and other stuff I bought. I have al ost 357 MILLION in garage assets, and lord knows what event pent in credits to mod cars to figure out... nope bad car choice. Again I'm not championship contended , I don't really race live much but do occasionally. I've done all the Cafe stuff and the only cars I lack in 3 menus I think is invitation onl6... and when a
I see an invitation in a roulette ticket..... my heart sinks.. always lands on a part of 10K.
Parts omg... I don't even wanna talk about the parts I've won on cars I never even drive. So if you can somehow help me get ALL THE ABOVE to someone that handles my issue with the Mangusta Cristian Dior... that's really all I wanted to reach out about. I honestly only mentioned what i spent because it shows how much GT is or has been part of my life , especially these last couple years. I login every single day and do my daily... tho I think that should be higher too. 27 miles....should be 50 or 75 at least. Being at my level with all the cars I have 507 of 533 I think ) ill.never complete this before gt8 comes out. I. Only now trying to get my super license and on the last set if tests. I don't break records but love trying. I'm going to leave some into below and maybe you can or someone cab help me. If not tell me.... and maybe I'll try just to be kicked to the curb again. Or maybe I'm as far as I cab go... I can't spend anymore on this game. I just can't, and honestly I'm embarrassed and my wife or almost 34 years would blow her top. Nope she doesn't know... at first it was a couple 100 ,but then they kept having cars on my wish list in Legends some are 20 friggin million...so I kept getting credits when a whopper dropped. I won every car that's in the used car section...I've only bought duplicate cars to mess with for settings so I can keep the original I'm tact.
So..
GT 7 ( it's the pse version on my ps5 )
man_quake is my sony and ********************** cowboy is my gran turismo player name.
*********************
**********************
I really am sorry for the long reply but I wanted to be clear on a few things and honestly I think you will read it , things you said in previous replies tells me you do read , sadly most don't and I get it. Sucks but I get it.
Can you help and old man be heard at sony? Otherwise I honestly believe my mail will never be truly read and I'll get some vanilla auto reply again. Sucks to think you matter when helping a game and company buy realize regardless of investment or time put in I'm still a nobody.
Thank you again for your time. Checked that car status before writing thus replu... onto d
Phyiscal therapy for hour and a half. I will check back in later. Ty young man!
So this is where im at... Embarrassed ive had to blow money because once you reach 50 well unless you are top notch and can get gold on everything... getting the collection complete is more or less out of reach though i will continue to try. I dont online race that often because i know im a slower car ( not all the time ) and hate that there always seems to be that ONE or TWO that just cant drive clean and ruins my race and on the flipside i dont want to ruin ANYONE else's RACE for my lack of skill or experience. Ive been playing this since before some of you were even born , one would think id some master ranker retired GT Name or something.... nope. just Slingsnot_Cowboy , I just do this to bide my time.
Thank you for anyone that can help.
Sincerely,
On old school gamer thats older school in age.
Race some of you soon , thanks to all who read this.
This will be long but someone please help me.
In my gt7 game... i have purchased the mangusto cristian dior but not only is it not showing i own it ( i even bought a 2nd one ) its only showing the basic mangusta i purchased 4 11 25. This car is part of the 533 and even in the legends screen its not showing i own it. I have screen shots but dont see where to add it here. But the little blue book that shows you already own the car does not show up , BUT IT SAYS i own the paint color. I restarted the game to see if that would fix it , then bought a 2nd one thinking maybe i didnt but i did, i now have 2 and no credit or ownership blue book showing up and its grayed out in my collection right next to the one regular ( non Dior ) i bought back in April.
Please assist.. also as a side note there are cars i cannot get due to initiation only and im level 50 , i already own would would be prize cars for most of the gold achievements but can never get the invitations to buy the Porsche i need or the Bugatti.... so how will i even complete my collection. I've literally spent over $1600 on this game trying to collect... actually over $1600 which is not only stupid on my part but not fair. I've been playing gt since the first one. I'm not great im not bad for a 56yo man.
Any help or info would be appreciated and please fix the mangusto Dior ownership.
Thank you
here is what Brian M replied with and it is appreciated , I can tell he read it and honestly....THAT MATTERS.
now pasting his reply. thank you if you are to this point. Haters or trolls...not gonna study those replies if any.
Sean, hello! I’m Brian, a Player just like you who loves helping other players with their PlayStation questions. I can assist with most questions; however, I do not have access to your account details to provide information on billing/account queries.
Let me see how I can help you, Sean.
Thank you for explaining everything so clearly — I hear your frustration, and I want to help you sort through this issue properly, because after spending that much time and money on Gran Turismo 7, you absolutely deserve to have things working right.
Here’s a breakdown of what you can do now:
1. Mangusta Christian Dior ownership issue : This version of the car is unique and tied to a special collaboration. Even though it shares a similar base name with the regular Mangusta, the De Tomaso Mangusta (Christian Dior) should show as a separate entry in your car collection and in the Legend Cars dealership. If the blue book icon isn’t appearing even after buying it twice, and it's still greyed out in your collection, something is definitely wrong on the game's end. Since it acknowledges the paint but not the car , that’s a clear data sync or licensing error. You’ve already done the right steps by restarting and even repurchasing.
2. What to do next : You should immediately report this directly to PlayStation and Polyphony Digital support through the official GT7 support page. Here's how:
* Go to the PlayStation Support site
* Choose “Gran Turismo 7” and navigate to “in-game items missing”
* Provide screenshots, your PSN ID, and your system (PS5 or PS4)
* Mention that the Dior Mangusta is not logging as owned, and you have proof of purchase twice
There’s no way for players to manually fix this issue since it's likely related to backend data or licensing flags not activating properly.
3. Collection issues with Invitation-Only cars : Unfortunately, the invitation system in GT7 is one of the most criticized mechanics in the game. It’s random, time-limited, and even players with all gold trophies often have to wait or rely on luck. Polyphony did update the invitation system to last longer and reappear more often, but it still doesn’t guarantee access when you need it. Your level, golds, or money don't affect it — it’s RNG-based.
4. What you can do about invitations :
* Log in daily and check the “Used Cars” and “Legend Cars” sections, and check for Manufacturer Invitations under your GT Café menu.
* Polyphony has occasionally given all players invitations during updates or events — so stay aware of patch notes and time-limited offers.
* If you miss one, unfortunately, you have to wait. There's no manual trigger for an invitation.
* You can try submitting feedback directly via the in-game “Contact” option or GT’s website — mention how much you’ve invested and that this is blocking you from completing your 533-car goal.
5. Regarding your long-term investment and loyalty : Spending over \$1500 is significant, and your dedication since GT1 deserves acknowledgment. Sadly, GT7’s monetization system is geared more toward microtransactions than legacy players, which has caused a lot of frustration across the community. You’re not alone. Your feedback is important, and if you send your message (as you wrote it) to the official support channels, they’re more likely to elevate it.
Posted by Brian M
90468 answers | 97% rating
So the above was great.....but crickets on this end. So i replied once more and the next PSN person didnt even read it and commented on things not only not relevant but not about GT7 or my issues in general... this is the last i have pasted. Thanks again if this far.. and if haters and trolls are this far... cough cough I win.
Can you not forward this on. I've tried but honestly and I hate ti say it... I don't think they care about a disabled 56yo who has played since GRAN TURISMO was born. You think they care about me? Your reply was one or the best and sincere repl9es I've ever received in 26 years ( tho not about GT ) but overall in general. Maybe if someone from yout end sent it and said YOU GUYS NEED TO ACTUALLY READ THIS maybe I stand a chance. I'm ashamed I've spent nearly $1700 ( I actually tallied it up ) on a game at my age but there's not much I can do. My health isn't the greatest , comes with age , but I have a blast with GT and love Sony in general. It's the little things that matter. I don't want free cars or invitations ( tho I think we should he able to purchase them ) . I'm level 50 with also 500,000 collector points. Most the prize cars for missions and other stuff I bought. I have al ost 357 MILLION in garage assets, and lord knows what event pent in credits to mod cars to figure out... nope bad car choice. Again I'm not championship contended , I don't really race live much but do occasionally. I've done all the Cafe stuff and the only cars I lack in 3 menus I think is invitation onl6... and when a
I see an invitation in a roulette ticket..... my heart sinks.. always lands on a part of 10K.
Parts omg... I don't even wanna talk about the parts I've won on cars I never even drive. So if you can somehow help me get ALL THE ABOVE to someone that handles my issue with the Mangusta Cristian Dior... that's really all I wanted to reach out about. I honestly only mentioned what i spent because it shows how much GT is or has been part of my life , especially these last couple years. I login every single day and do my daily... tho I think that should be higher too. 27 miles....should be 50 or 75 at least. Being at my level with all the cars I have 507 of 533 I think ) ill.never complete this before gt8 comes out. I. Only now trying to get my super license and on the last set if tests. I don't break records but love trying. I'm going to leave some into below and maybe you can or someone cab help me. If not tell me.... and maybe I'll try just to be kicked to the curb again. Or maybe I'm as far as I cab go... I can't spend anymore on this game. I just can't, and honestly I'm embarrassed and my wife or almost 34 years would blow her top. Nope she doesn't know... at first it was a couple 100 ,but then they kept having cars on my wish list in Legends some are 20 friggin million...so I kept getting credits when a whopper dropped. I won every car that's in the used car section...I've only bought duplicate cars to mess with for settings so I can keep the original I'm tact.
So..
GT 7 ( it's the pse version on my ps5 )
man_quake is my sony and ********************** cowboy is my gran turismo player name.
*********************
**********************
I really am sorry for the long reply but I wanted to be clear on a few things and honestly I think you will read it , things you said in previous replies tells me you do read , sadly most don't and I get it. Sucks but I get it.
Can you help and old man be heard at sony? Otherwise I honestly believe my mail will never be truly read and I'll get some vanilla auto reply again. Sucks to think you matter when helping a game and company buy realize regardless of investment or time put in I'm still a nobody.
Thank you again for your time. Checked that car status before writing thus replu... onto d
Phyiscal therapy for hour and a half. I will check back in later. Ty young man!
So this is where im at... Embarrassed ive had to blow money because once you reach 50 well unless you are top notch and can get gold on everything... getting the collection complete is more or less out of reach though i will continue to try. I dont online race that often because i know im a slower car ( not all the time ) and hate that there always seems to be that ONE or TWO that just cant drive clean and ruins my race and on the flipside i dont want to ruin ANYONE else's RACE for my lack of skill or experience. Ive been playing this since before some of you were even born , one would think id some master ranker retired GT Name or something.... nope. just Slingsnot_Cowboy , I just do this to bide my time.
Thank you for anyone that can help.
Sincerely,
On old school gamer thats older school in age.
Race some of you soon , thanks to all who read this.
