What was harsh?
hocckey - Check on the file extension. The Xport/Sharkport will only work with files called *.xps, *.xpo, *.sps and *.spo - and if you're using the NTSC (US, mainly) version only the *.sps and *.spo files will work.
Feel free to e-mail me the garage and I'll have a look at it.