Server error WS-36696-0 - is GTS server down?

Discussion in 'Gran Turismo Sport' started by Scotchboy, Nov 2, 2019.

  1. Scotchboy

    Scotchboy

    Messages:
    103
    Location:
    Scotland
    Hey, my first thread start here, hoping it can be solved and then binned asap! Also hope this isn't the wrong way to go about this...

    My PS4 starts up fine, runs fine, network fine, PSN reports no issues....
    As soon as I open GT Sport and it checks the save data, it gets error code WS-36696-0, then proceeds to opening movie etc as normal, but disconnected from server of course, and reconnection yields the same error code. I can still check PSN status etc (no issues apparently) on the main menu, check my profile, all the other PSN things but I have a big red X next to my avatar.
    I've looked it up, the last reference to it was a server-down day back in January 2018, and nowhere suggests any fixes, with one place stating it's an internal server error.
    I've restarted the PS4, restarted the router, checked all my own settings and I am assuming it's a GT Sport server issue.
    Is anyone else having this problem or know what can be done about it on my end? Or is it a case of waiting it out...

    Thanks!
     
  2. DRambo

    DRambo

    Messages:
    348
    Location:
    United Kingdom
    Me too
     
  3. Scotchboy

    Scotchboy

    Messages:
    103
    Location:
    Scotland
    Ok good I'm not solo! Guess it's gonna be a case of waiting it out =/
     
  4. LogSwapper

    LogSwapper

    Messages:
    89
    20 minutes till FiA-races start..come on PD/sony.:indiff:
     
    Leggacy likes this.
  5. Leggacy

    Leggacy

    Messages:
    803
    Location:
    United Kingdom
    Yep, me too. It’s not just GTS, the console thinks it’s online but won’t connect to any servers. I wanted to practice for the manufacturers cup, I hope they fix this soon.
     
    TrafficEmpire likes this.
  6. TrafficEmpire

    TrafficEmpire

    Messages:
    360
    Location:
    United States
    Your console probably is online. I'm getting the same error but I'm able to stream music just fine, so it's connected to internet. Definitely something FUBAR on Sony's side.
     
    Leggacy likes this.
  7. Scotchboy

    Scotchboy

    Messages:
    103
    Location:
    Scotland
    I can get every other PSN service just fine, including editing my profile, their own troubleshooting and all, but not game servers it appears.
    Everything I can access on my computer for GT Sport's social side, such as liveries and all that, also still all works.
     
    Leggacy likes this.
  8. Leggacy

    Leggacy

    Messages:
    803
    Location:
    United Kingdom
    S
    I hope it gets sorted soon, it’s definitely a PSN issue and not PD.
     
  9. Patclash

    Patclash

    Messages:
    273
    Location:
    France
  10. SlvrOnyx

    SlvrOnyx

    Messages:
    202
    Location:
    United States
    Whew, thought it was just me. Seems the servers are locked up.
     
  11. Lazybike

    Lazybike

    Messages:
    623
    me too
     
  12. garix

    garix

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    98
    Location:
    Austria
    Bye 1st slot :grumpy:
     
  13. Leggacy

    Leggacy

    Messages:
    803
    Location:
    United Kingdom
    I’m in the south of the UK, Hampshire. Someone on my friends list is ok, he lives somewhere in Wales. So this might be a bit of a patchy outage.
    Where are you guys who are getting this too?
     
  14. Lazybike

    Lazybike

    Messages:
    623
    fixed here
     
  15. Leggacy

    Leggacy

    Messages:
    803
    Location:
    United Kingdom
    Still not working here
     
  16. klondike

    klondike

    Messages:
    794
    Not working here.
    (Denmark)
     
  17. kowalski__1

    kowalski__1

    Messages:
    138
    Location:
    Canada
    i was down here in Canada but it just came back online.