Slowness

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Virgin Media

Very slow on occasion for me, sometimes normal and other times not so.


Tracing route to www.gtplanet.net [72.251.193.202]
over a maximum of 30 hops:

1 52 ms 78 ms 39 ms cpc5-scun9-2-0-gw.12-3.cable.virginmedia.com [x]
2 12 ms 11 ms 7 ms nott-core-2b-ae7-3951.network.virginmedia.net [62.255.229.161]
3 11 ms 12 ms 10 ms nrth-bb-1c-ae13-0.network.virginmedia.net [62.253.174.65]
4 * * * Request timed out.
5 * * * Request timed out.
6 106 ms 99 ms 100 ms equinix-ix.iad1.us.voxel.NET [206.126.236.163]
7 111 ms 100 ms 99 ms 0.te1-3.tsr1.ewr4.us.voxel.net [173.231.161.37]
8 109 ms 101 ms 100 ms 0.te1-1.tsr1.lga5.us.voxel.net [107.6.84.209]
9 105 ms 101 ms 101 ms 0.ae57.csr2.lga6.us.voxel.net [208.122.44.210]
10 95 ms 93 ms 97 ms server.gtplanet.net [72.251.193.202]

Trace complete.

And:

Unable to resolve target system name cdn.gtpla.net.

Don't think it's a GTPlanet problem, other traceroutes to servers in the US are very slow too so a VM problem I guess.
 
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Very similar results for me, it seems we're in the same place shepzki.

C:\Windows\system32>tracert gtplanet.net

Tracing route to gtplanet.net [72.251.193.202]
over a maximum of 30 hops:

1 10 ms 21 ms 16 ms cpc9-scun8-2-0-gw.12-3.cable.virginmedia.com [--]
2 10 ms 8 ms 7 ms nott-core-2b-ae7-2106.network.virginmedia.net [6
2.255.214.113]
3 10 ms 12 ms 10 ms nrth-bb-1c-ae13-0.network.virginmedia.net [62.25
3.174.65]
4 * * * Request timed out.
5 * * * Request timed out.
6 89 ms 90 ms 101 ms equinix-ix.iad1.us.voxel.NET [206.126.236.163]
7 93 ms 96 ms 100 ms 0.te1-3.tsr1.ewr4.us.voxel.net [173.231.161.37]

8 107 ms 101 ms 99 ms 0.te1-1.tsr1.lga5.us.voxel.net [107.6.84.209]
9 93 ms 94 ms 106 ms 0.ae57.csr2.lga6.us.voxel.net [208.122.44.210]
10 94 ms 95 ms 93 ms server.gtplanet.net [72.251.193.202]

Trace complete.

C:\Windows\system32>tracert cdn.gtpla.net
Unable to resolve target system name cdn.gtpla.net.
 
I'm on Virgin Media too, but it's also been slow running off my mobile network (3) I'll do the tests and post results tomorrow. It definitely appears to be a UK thing!
 
I had the same problem (On Virgin Media) but it seems to have been sorted for me. 👍
 
It seems to be just every now and again it goes very slow for 30 minutes or so. Right now it's happening, the CSS file isn't even loading.
 
Tracing route to www.gtplanet.net [72.251.193.202]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 17 ms 16 ms 17 ms brhm-bam-3.network.virginmedia.net [194.145.148.
66]
3 17 ms 17 ms 17 ms brhm-core-2a-xe-1110-2.network.virginmedia.net [
82.0.242.45]
4 17 ms 17 ms 17 ms brhm-bb-1c-ae17-0.network.virginmedia.net [62.25
3.174.73]
5 21 ms 19 ms 19 ms manc-bb-1d-ae9-0.network.virginmedia.net [62.253
.174.130]
6 38 ms 38 ms 38 ms ams2-ic-1-ae0-0.network.virginmedia.net [62.253.
188.158]
7 112 ms 107 ms 115 ms ams-ix-10ge.ams1.nl.voxel.net [195.69.145.187]
8 108 ms 108 ms 109 ms 0.te1-2.tsr2.ams2.nl.voxel.net [173.231.161.118]

9 108 ms 107 ms 107 ms 0.te4-3.tsr1.lga3.us.voxel.net [208.122.44.93]
10 115 ms 108 ms 115 ms 0.ae59.tsr1.lga5.us.voxel.net [208.122.44.202]
11 108 ms 108 ms 108 ms 0.ae57.csr2.lga6.us.voxel.net [208.122.44.210]
12 108 ms 107 ms 108 ms server.gtplanet.net [72.251.193.202]

Trace complete.

tracert cdn.gtpla.net
Unable to resolve target system name cdn.gtpla.net.
 
I'm not on Virgin Media, but I had problems with the stylesheet, yesterday, too, on both my home - and a public WiFi. I'm not sure if it's a server problem, as it loaded up (1 or 2 times out of at least 5) after I cleared my cache.

Edit: Right now, I have a few problems with icons and avatars not loading.
 
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It seems to be just every now and again it goes very slow for 30 minutes or so. Right now it's happening, the CSS file isn't even loading.

So yeah, that was actually about an hour of very slow loading/no CSS. Now it's back to full speed. Very odd.
 
Interesting. I haven't had any loading problems here since last night. Last time this problem occurred it lasted nearly a week.
 
I just had slowness and icons not loading, again, up to a few minutes ago.

It works perfect now, though. It's indeed very odd.

Edit: The CSS has gone again, and loading times are now 30 seconds+, if the pages load. &#8212; And now the CSS's fine again, but the icons aren't.
 
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I'm sorry, I see I mentioned cdn.gtpla.net earlier, but I forgot I'm no longer using that address for the CDN servers. :ouch:

Could you all run a traceroute to www.gtpla.net instead? At the very least, perhaps we can identify a common CDN distribution point which I can ask the hosting company to look into. I suspect that is the source of the problem, as the site's primary web and database servers are still running fine.
 
Tracing route to 1714.voxcdn.com [72.26.217.136]
over a maximum of 30 hops:

1 8 ms 7 ms 9 ms cpc5-scun9-2-0-gw.12-3.cable.virginmedia.com [X]
2 8 ms 10 ms 8 ms nott-core-2b-ae7-3951.network.virginmedia.net [62.255.229.161]
3 10 ms 9 ms 9 ms nrth-bb-1c-ae13-0.network.virginmedia.net [62.253.174.65]
4 * 12 ms 13 ms popl-bb-1c-ae7-0.network.virginmedia.net [62.253.174.138]
5 * * * Request timed out.
6 98 ms 99 ms 99 ms equinix-ix.iad1.us.voxel.NET [206.126.236.163]
7 101 ms 101 ms 111 ms 0.te1-3.tsr1.ewr4.us.voxel.net [173.231.161.37]
8 100 ms 100 ms 100 ms 0.te1-1.tsr1.lga5.us.voxel.net [107.6.84.209]
9 94 ms 92 ms 94 ms 0.ae59.tsr1.lga3.us.voxel.net [208.122.44.201]
10 103 ms 100 ms 99 ms 0.te3-1.tsr2.ams2.nl.voxel.net [208.122.44.94]
11 109 ms 100 ms 99 ms 0.te3-1.tsr1.ams2.nl.voxel.net [173.231.161.117]
12 98 ms 99 ms 100 ms 72.26.217.136

Trace complete.
 
I'm sorry, I see I mentioned cdn.gtpla.net earlier, but I forgot I'm no longer using that address for the CDN servers. :ouch:

Could you all run a traceroute to www.gtpla.net instead? At the very least, perhaps we can identify a common CDN distribution point which I can ask the hosting company to look into. I suspect that is the source of the problem, as the site's primary web and database servers are still running fine.
It's running slow for me as well so I was going to do a traceroute but the link you gave me is giving me this:
33p4ta0.jpg
 
It's running slow for me as well so I was going to do a traceroute but the link you gave me is giving me this:
33p4ta0.jpg

Just type this into CMD prompt:

tracert www.gtpla.net > c:\gtp.txt to output the results in a text file.
 
Just type this into CMD prompt:

tracert www.gtpla.net > c:\gtp.txt to output the results in a text file.
NVM, I got it now:

Microsoft Windows [Version 6.0.6001]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\ross>tracert gtpla.net

Tracing route to gtpla.net [72.251.193.205]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 7 ms 6 ms 6 ms 213.1.112.198
3 7 ms 6 ms 6 ms 213.1.117.30
4 8 ms 8 ms 8 ms 213.1.67.230
5 9 ms 8 ms 8 ms 213.1.78.252
6 9 ms 9 ms 8 ms 213.1.79.26
7 9 ms 8 ms 8 ms 87.237.20.240
8 16 ms 12 ms 11 ms bundle-ether1.lontr1.London.opentransit.net [193
.251.255.101]
9 17 ms 8 ms 10 ms telia-2.GW.opentransit.net [193.251.252.78]
10 9 ms 9 ms 9 ms ldn-bb2-link.telia.net [213.155.132.196]
11 78 ms 78 ms 78 ms nyk-bb2-link.telia.net [213.155.135.71]
12 79 ms 85 ms 78 ms nyk-b6-link.telia.net [213.155.130.251]
13 78 ms 78 ms 78 ms internap-ic-150761-nyk-b5.c.telia.net [213.248.8
1.150]
14 78 ms 78 ms 78 ms border3.po2-20g-bbnet2.nym008.pnap.net [216.52.9
5.68]
15 86 ms 78 ms 78 ms 63.251.26.2
16 78 ms 78 ms 78 ms 0.ae57.csr2.lga6.us.voxel.net [208.122.44.210]
17 78 ms 78 ms 78 ms server-new.gtplanet.net [72.251.193.205]

Trace complete.

C:\Users\ross>
 
Tracing route to 1714.voxcdn.com [72.26.217.136]
over a maximum of 30 hops:

1 10 ms 8 ms 12 ms cpc9-scun8-2-0-gw.12-3.cable.virginmedia.com [xx]
2 8 ms 7 ms 8 ms nott-core-2b-ae7-2106.network.virginmedia.net [62.255.214.113]
3 8 ms 10 ms 40 ms nrth-bb-1c-ae13-0.network.virginmedia.net [62.253.174.65]
4 14 ms 13 ms 13 ms popl-bb-1c-ae7-0.network.virginmedia.net [62.253.174.138]
5 29 ms * * tele-ic-5-ae0-0.network.virginmedia.net [213.105.159.117]
6 91 ms 89 ms 99 ms equinix-ix.iad1.us.voxel.NET [206.126.236.163]
7 95 ms 96 ms 98 ms 0.te1-3.tsr1.ewr4.us.voxel.net [173.231.161.37]
8 96 ms 99 ms 100 ms 0.te1-1.tsr1.lga5.us.voxel.net [107.6.84.209]
9 95 ms 94 ms 94 ms 0.ae59.tsr1.lga3.us.voxel.net [208.122.44.201]
10 111 ms 99 ms 101 ms 0.te3-1.tsr2.ams2.nl.voxel.net [208.122.44.94]
11 100 ms 111 ms 103 ms 0.te3-4.tsr1.ams2.nl.voxel.net [173.231.161.121]
12 100 ms 100 ms 98 ms 72.26.217.136

Trace complete.

That's obviously normal right now, i'll run it again when things go slow.
 
Hella slow up in here. But China + monsoon + in bedroom = poor loading times.

Does seem unusually slow and I've nothing else running.

Neither the avatars, forum icons nor the post message box has loaded further than basic text.

Edit: seems better now but I also had a problem loading on the Droid app this evening in another location, but still, could be Chinese ISPs.
 
Routenverfolgung zu 1714.voxcdn.com [72.26.217.137] &#65533;ber maximal 30 Abschnitte:

1 5 ms 4 ms 3 ms speedport.ip [xxx.xxx.x.x]
2 79 ms 56 ms 55 ms 217.0.117.93
3 104 ms 125 ms 61 ms 87.190.189.130
4 353 ms 143 ms 61 ms f-ed5-i.F.DE.NET.DTAG.DE [217.5.95.42]
5 * 64 ms 61 ms 141.136.101.233
6 70 ms 69 ms 70 ms xe-4-1-0.ams12.ip4.tinet.net [89.149.185.109]
7 * 69 ms 73 ms internap-gw.ip4.tinet.net [77.67.82.66]
8 70 ms 81 ms 70 ms border2.tge8-1-bbnet2.ams004.pnap.net [95.172.78.67]
9 307 ms 70 ms 75 ms inapvoxcust-15.border2.ams004.pnap.net [95.172.78.170]
10 121 ms 78 ms 112 ms 72.26.217.137

Ablaufverfolgung beendet.


Am I doing it right?
dog-at-computer-i-dont-know-what-i-am-doing.jpg
 
Last edited:
Thanks for the traceroute results, guys. I see you're all connecting to the content edge server in Amsterdam, which is likely where the problem is. I have refreshed all of the CDN servers now, so we'll see if it makes a difference. Let me know if you continue having problems today.
 
Thanks for the traceroute results, guys. I see you're all connecting to the content edge server in Amsterdam, which is likely where the problem is. I have refreshed all of the CDN servers now, so we'll see if it makes a difference. Let me know if you continue having problems today.

Site appears to be much better now, had no slowdown last night and none today so hopefully all is well. 👍
 
I had some problems with icons (again) between 8 and 9 GMT. But it's apparently been solved, as it's gone, now.
 
Thanks for the updates, that's good to hear. Things will likely get a bit shaky again today, but for another reason, due to the E3 press conference and a very high load of visitors.
 
It was super slow again about two hours ago but I doubt it was because of the traffic, it's still about the same now (2000 users) and fast as usual.
 
Sorry to double post but just wanted to let you know I've experienced no issues in the last six days so whatever the issue was it seems to be ok now.
 
That's a relief; thanks for the update, Samus. 👍
 
It's all been fine my end recently, too. Thanks for keeping us updated, Jordan. 👍
 
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