I bought 2 original Walkmans (cassette tape) when I was in Japan in 1980. This was one year before they were introduced here in the States. Sold one when I returned and still have the other which functions perfectly after nearly 30 years.
My original PS1 still works. My first PS2 died but I didn't grieve as I used it 12 hours a day for years and travelled the world with it.
I won a free 36" Trinitron in a sales contest in 1996 and just sold it for $75, working perfectly, about a month ago.
My Sony surround sound and headphones still work perfectly.
My Sony Mini-Disk still works perfectly although I never use it for obvious reasons. (10 years old)
I love (contrary to one commentor) my 10.1 Mb Cybershot and think it's touch screen intuitive menu is second to none.
I love my Sony HD Video camera as much as my Vaio laptop. I got the Vaio so that I could edit the HD video I was shooting and using it's Bluray drive to burn Bluray disks.
10 years ago, I got a 52" rear projection unit that did have a problem. Sony was very easy to deal with even after the unit was out of warranty and they replaced the circuit board for free, with me paying the house call labor of $80.
My 60Gb PS3 died after a couple years and the $150 replacement has been holding up fine.
All this being said, I have come to find that Sony's customer service in recent times is abominable. Try getting a straight answer from them about the "Failed to Connect to Host" (or any answer /response at all). Their complete lack of regard for loyal customers finally pushed me over the edge and consequently I am now the proud owner of 2 Samsung LCD's which are awesome. I have a 2 year old 60Hz 46" and a newer 240Hz 52" unit. As much as I have loved Sony and as much as I have supported them, they simply lost my TV business because of their attitude
