The exact same happened to me, I ordered it, my card was charged, something like 3 weeks later I still had no gamepod, so I emailed them a couple of times, I got a reply saying they were missing some parts and waiting for stock.
A few weeks later still nothing I tried email again, as I wanted to cancel the order, no reply, there was no answer when I tried phoning too, eventually I got an email explaining that they were at a show, and that someone would be back in the office in a few days.
But I tried ringing a week later a few times still no answer, then they removed the phone number from their website. I sent numerous emails, and then was told that the guy in charge was ill, but that they would refund me. The refund never came through, in the end after about 5 months I got my refund from them.
However I am giving them the benefit of the doubt, as I believe Ash Design is run by one guy (which would explain the poor service at that time) and from looking around the net I know people that have had success buying gamepods through them.
I dare say Shure ordered his in the same timeframe as me, hence why we both had the same experience.
However I am going to order one again shortly over Ebay direct from them. I'll post back and let you know how it goes.
.. you can buy cockpit a from 
