Fanatec GT DD Pro - loss of force feedback

  • Thread starter Thread starter Youdster
  • 31 comments
  • 4,709 views
Y

Youdster

Messages
13
United Kingdom
United Kingdom
Has anyone found a solution to the issue of losing Force Feedback with the Fanatec GT DD Pro wheelbase in GT7?

Since the Spec III GT7 update I've lost Force Feedback altogether. All other wheel functions are working. Both GT DD Pro wheel and Clubsport Formula 2.5 wheel tested whith the same results.

I've tried the following to troubleshoot:
  • Checked wheel connectors x2 and connectors on wheelbase
  • Tried booting up PS5 Pro / Wheel / GT7 game in all possible different orders to see if that makes a difference - it doesn't
  • Checked Force Feedback in other games - force feedback working fine in F1 25 and ACC Comp
  • Set up a second user account on PS5 and tested GT7 - still no Force Feedback
  • Tried different custom settings on wheels (and Auto setting), using my own adapted settings and a few suggested settings from Fanatec forums, but still no Force feedback (I'm convinced it's not an in-game or wheel setting/config problem)
  • Tried PS5 compatibility mode
  • Tested lots of different classes of cars - no force feedback in any of them
  • Updated wheel & base drivers / firmware (via Fanatec app on PC)
  • Tested with 5nm and 8nm boost kit
  • Rebooted everything, switched off power at the mains & restarted
It had been working fine in GT7 since I purchased the wheel base & GT wheel in May 2023 until GT7 Spec III was released in early December.
Just to clarify, it's not weaker force feedback that I'm experiencing, it's a complete lack of force feedback & feeling in the wheel (no track feeling at all, very weak steering).

Randomly Force Feedback has returned in two isolated occasions in the past month, but that happened once when the wheel based was booted before launching the game, and once when it was booted when the game was already open. I haven't been able to replicate this since.

I've seen a few reports of people experiencing the same over the past couple of years. Has anyone found a fix? I'm guessing I could try deleting the game & reinstalling, but I don't really want to ditch my 90m credits & full garage from 550 hours of playing!

Any suggestions from the hive mind welcome.

Many thanks, Chris
 
Nope, not yet. I tried a factory reset on my PS5 Pro, and when I first launched GT7 the Force Feedback was back! BUT, when I subsequently opened the game the Force Feedback had gone again.

@Jules_r Are you experiencing the same issue?
 
sonnyboychris
I'm sorry to hear that you're experiencing issues but it might be a hardware failure.
Click to expand...
I guess it could be, although the force feedback works 100% fine in F1 25 and ACC. If it was hardware related then I'd expect to be experiencing issues in all games, but this is just with GT7.
 
Youdster
@Jules_r Are you experiencing the same issue?
Click to expand...
When I was using a DD Pro I didn't have any problems with it.
As you say, the fact it is only GT7 with the problem is really odd.
Maybe re-installing GT7 would be worth a go, and failing that give Fanatec support a shout.
Do you know anyone else with PS5/GT7? If you could try your Pro on someone else’s set up it could be helpful.
 
Youdster
I guess it could be, although the force feedback works 100% fine in F1 25 and ACC. If it was hardware related then I'd expect to be experiencing issues in all games, but this is just with GT7.
Click to expand...
I must have misread, my apologies. That is very weird and as a fellow DD-Pro owner, I can't say that I've had any issues post-update.
 
Update (in case anyone else may find this useful)...
I was about to try hooking my Fanatec GT DD Pro to a different PS5 console when I thought I'd try one more time on my PS5 Pro, and it worked fine! I've used the wheel with GT7 5 times over the past couple of days and it's worked perfectly every time. I've not changed anything, and can't work out why it's suddenly started working reliably again. Very strange.
Anyway, posting this in case someone else may find it useful. If this happens to you then pls DM me and I'll share what info I have...
 
Hi, I have the same disconnection problem after the Spec 3 update.

I'm using a DD Pro 8nm and QR2.

Did you find a solution?

THX
 
I’ve found this can sometimes clear weird things happening

Under options in GT7, clear the network storage cache, close out of GT7, power down the PS5 and base, and start over

Why? not sure of the specifics but GT7 DOES communicate w the base on startup and sets, stores and reuses values related to FFB both on the wheel and in this cache. Sometimes this data gets messed up and affects the wheel behavior

Not a fix for everything but easy enough to do regularly, especially after updates which can change things
 
Last edited:
@Todt Sorry to hear you've been experiencing the same issues. After my optimistic post on Jan 11 the problem returned and I've had the same issue intermittently since. I'll try @RS60NR 's suggested process above too.
 
Thanks for your reply.
Fanatec recommends updating the firmware on your DD Pro, and that should solve the problem.
Are your firmware updates on your DD Pro?
 
Todt
Thanks for your reply.
Fanatec recommends updating the firmware on your DD Pro, and that should solve the problem.
Are your firmware updates on your DD Pro?
Click to expand...
Yes, I have the latest drivers & firmware via the Fanatic app (v1.2.2.1). I've also tried downgrading to older firmware but that hasn't helped.

@Todt I just tried @RS60NR 's suggested process of starting up the wheel before booting up the PS5, and it worked. I tested it for 4 x power cycles and I had consistent force feedback in GT7 each time. I usually switch on the PS5 before booting up my wheel, so maybe something changed with Spec 3 that causes an issue with this? And it's odd that it hasn't caused an issue with F125 or ACC, just GT7. I won't consider this as resolved until I've been issue free for a couple of weeks, so I'll report back here once I've tested it over a longer period.
FYI installed firmware – Base: 1.6.1 / Motor: 1.0.3 / Wheel (ClubSport Formula v2.5): 49
 
So the latest firmware doesn't solve the problem, which is reassuring because I can't download the Fanatec app on my computer to do the updates.
I have a new laptop with Windows 11 and I can't install this darn app, apparently it's a digital signature incompatibility issue.

I'll try turning on my wheel before the PS5, thanks for the advice.
 
Youdster
@Todt I just tried @RS60NR 's suggested process of starting up the wheel before booting up the PS5, and it worked. I tested it for 4 x power cycles and I had consistent force feedback in GT7 each time. I usually switch on the PS5 before booting up my wheel, so maybe something changed with Spec 3 that causes an issue with this? And it's odd that it hasn't caused an issue with F125 or ACC, just GT7. I won't consider this as resolved until I've been issue free for a couple of weeks, so I'll report back here once I've tested it over a longer period.
FYI installed firmware – Base: 1.6.1 / Motor: 1.0.3 / Wheel (ClubSport Formula v2.5): 49
Click to expand...
I turn on PS5 first - if not after some time elapses the PS won’t see the base otherwise, so that’s not the issue I was refering to

This has to do w GT7 and the wheel base communicating, and setting certain internal data. That’s why Auto setup A_S works w GT7

So if there are changes to the GT7 code and the network cache has old data, then there can be a mismatch

So clearing the cache and exiting GT7 and power cycling both PS and base to clear everything is the fix.

Boot order is your choice but I find sometimes if I start the base first and the PS, and time passes the PS button doesn’t work

EDIT: I suspect this is due to the security chip handshake in the base - the PS will wait but the base may not do it other than at the startup

ACC and F1 do not do this and also do not work w A_S so they are not affected
 
Last edited:
Reporting back, an unfortunately my optimism last week was not well placed... While it worked repeatedly on that day, I tried on a few subsequent occasions and the wheel was not registering any FF again despite booting the wheel before booting the console...

However, I've had a bit more luck with clearing the system cache. I tried this 2 days ago, and the wheel has been working correctly in GT7 since (3 different occasions). In case you want to try it: Shut Down PS5 & Wheel Base, press & hold power button on front of console until you hear a second beep, connect PS5 controller with a USB cable, in the menu navigate to 'Clear Cache and Rebuild Database', then select 'Clear System Software Cache' and choose 'OK'. Restart & hopefully that does the trick.

I'll check in again once I've tested it for a longer period of time...
 
Following up on my post above...
Sadly clearing the system cache was not the fix for this issue. I'm still experiencing intermittent failures to connect properly.
@Todt Did you manage to find a fix?
 
I did what you described above but I haven't had time to really test it to see if it works for me.
Unfortunately i don't have any other solution.
If I find a solution i'll let you know.
 
I don't know if PD changed anything, but during my last three sessions of over an 1 hour on the Nordschleife, I experienced no disconnections.
 
This issue is still not resolved, apparently.

But it's really strange. I spent 5-6 hours on the Nordschleife TT without any disconnections, and yesterday I tried karting on the Eigerwand and the first disconnection occurred less than 5 minutes ago.
 
Hi all. Newbie to PS5 & GT7. I only recently got a PS5 and a new Logitech G923 which worked fine, it was just too noisy to play in the night time. I sent the G923 back to Amazon & purchased the Fanatec DDPro 5nm bundle. I never had the forced feedback working, so I did the updates as advised, but still no joy. Performed the cache clearing etc, still not working.
Can someone give me an idea where this is going wrong & perhaps a step-by-step order for PS5, GT7 & Fanatec settings?
The trsts for the DdPro all work & reort no issues.
 
Boxster54
Hi all. Newbie to PS5 & GT7. I only recently got a PS5 and a new Logitech G923 which worked fine, it was just too noisy to play in the night time. I sent the G923 back to Amazon & purchased the Fanatec DDPro 5nm bundle. I never had the forced feedback working, so I did the updates as advised, but still no joy. Performed the cache clearing etc, still not working.
Can someone give me an idea where this is going wrong & perhaps a step-by-step order for PS5, GT7 & Fanatec settings?
The trsts for the DdPro all work & reort no issues.
Click to expand...
  • Is the blue light showing on the DD base power button?
  • Have you tried any other driving games on your PS5?

If the blue light is showing and no games work it’s probably best to email Fanatec support.
 
Boxster54
Hi all. Newbie to PS5 & GT7. I only recently got a PS5 and a new Logitech G923 which worked fine, it was just too noisy to play in the night time. I sent the G923 back to Amazon & purchased the Fanatec DDPro 5nm bundle. I never had the forced feedback working, so I did the updates as advised, but still no joy. Performed the cache clearing etc, still not working.
Can someone give me an idea where this is going wrong & perhaps a step-by-step order for PS5, GT7 & Fanatec settings?
The trsts for the DdPro all work & reort no issues.
Click to expand...
I'd recommend trying some of the settings at the end of this thread on the Fanatec Forum: https://forum.fanatec.com/topic/7660-gran-turismo-7-ps4ps5-fanatec-recommended-settings/ (Look for settings after the Spec III GT7 was released)

As @bliprunner says, check that the wheel is in PS5 mode (blue light on the power switch), and I'd suggest selecting the Auto preset to check if FF is working.

I would test switching the PS5 on first. Once you're logged in, switch on the wheel base, press the PS button to connect it & then launch GT7.

Also worth checking that the wheel connection is secure (and all the pins are intact if you have a QR1 connector).

Have you tested it in any other racing games?
 
Todt
This issue is still not resolved, apparently.

But it's really strange. I spent 5-6 hours on the Nordschleife TT without any disconnections, and yesterday I tried karting on the Eigerwand and the first disconnection occurred less than 5 minutes ago.
Click to expand...
I just upgraded to a DD+ wheel base and Clubsport v3 pedals. Sadly, I'm still experiencing the same issue - intermittent lack of force feedback from startup, although curiously I'm now feeling the Full Force effects, even when the Force Feedback isn't working.

Just to clarify, my issue isn't disconnection during gameplay (although I've seen YouTube clips of other users experiencing this). I've found that the Force Feedback sometimes does't work from starting up the game, but on other occasions it works just fine.

I tested GT7 when I picked up the DD+ in the middle of last week and I had Full Force effects but no Force Feedback (and the settings such as sensitivity were not recognised, so it was impossible to steer). Over the weekend I had 3 sessions where it worked just fine.

So it must be software rather than hardware - something in the way GT7 & Fanatec software communicate is failing...
 
Youdster
I'd recommend trying some of the settings at the end of this thread on the Fanatec Forum: https://forum.fanatec.com/topic/7660-gran-turismo-7-ps4ps5-fanatec-recommended-settings/ (Look for settings after the Spec III GT7 was released)

As @bliprunner says, check that the wheel is in PS5 mode (blue light on the power switch), and I'd suggest selecting the Auto preset to check if FF is working.

I would test switching the PS5 on first. Once you're logged in, switch on the wheel base, press the PS button to connect it & then launch GT7.

Also worth checking that the wheel connection is secure (and all the pins are intact if you have a QR1 connector).

Have you tested it in any other racing games?
Click to expand...
Hi. I don't have any other games installed. I got this solely for GT7. Not interested in arcade or role play types. I have a Quest 3 for practicing clay pigeon shooting.
I'll try your suggested settings and see if it helps. The DD Pro is brand new.

update
I have now installed Asetto Corsa, this works with the Fanatec with ffb OK.
Obviously it's a setting in GT7, but I am unable to see what/why ffb refuses to work. Should I be disabling the (standard) controller, so that only the Fanatec is active? But then how does my headset (wired Bose) connect?
I've tried starting Fanatec before PS5, PS5 before Fanatec. Used PS5/PS4 mode, PS5/PS4 compatibility mode. Nothing changes. The wheel steers OK, 'X' and 'O' buttons work, PS button functions, I can even use the paddle shifter to change gears. Are the L/R 2,3,4 buttons and the 'top hat (coloured rings)' 5 way controls supposed to do anything?
Any help gratefully received, before I go PC.
TIA 😊
 
Last edited:
Do you have anything else plugged into the controller port?

It still play on ps4, but when I have a wireless keyboard transmitter thingy plugged into the second controller port, it kills my wheel feel.

Wheel: fanatec dd+ pro
 
bliprunner
  • Is the blue light showing on the DD base power button?
  • Have you tried any other driving games on your PS5?

If the blue light is showing and no games work it’s probably best to email Fanatec support.
Click to expand...
Update: DD base shows 'blue'. I also tried in PS5/PS4 Compatibility mode, same result. A friend went through his settings and I copied them 1-x-1, still no change. Strangely, it works fine in Assetto Corso Competizione and also in My First Gran Tourismo.
I have now removed GT7 and now re-installing.
 
OK. Mystery solved. Having uninstalled and reinstalled GT7, the issue remained.
Going through various people's settings, all to no avail, I stumbled across a setting that changed my FFB operation.
Start GT7, start a race, pause then go to settings- Assist settings-Auto Drive and turn it off. Then adjust Controller settings-Trigger (P1) to 'off, scroll down to Steering Force Feedback and adjust Max Torque and Sensitivity to suit yourself. All now OK.
Thanks everyone for the suggestions.
Now my nights are longer.
 

Latest Posts

Back