Yeah when I tried to email them using the support links, it told me that they can't take emails because they were too busy or something like that. You can directly send an email to this address:
Make sure to include your psn id and the associated email address, because they'll probably ask it and that will take up to a few days of emails back and forth lol.
Thanks, I've sent them an email now. I'm sure were still too few to take serious, but heres hoping.