- 282
- HighOnSpeed
I got the following response from Sony
Hello "My Name",
I have heard your concerns regarding the downloadable content for games such as Gran Turismo 5 only being available for the profile that purchased it. I can understand that this is a frustrating situation to encounter and your desire to have an online registry where you can place a master account (IE: PlayStation®3 system Serial Number) and list all of the profiles for that PS3 under it to share content. I do apologize for the inconvenience that this situation has caused you.
We value your input and appreciate you bringing this to our attention. Please rest assured that we will convey your feedback to Sony Computer Entertainment America, LLC's ("SCEA") appropriate management.
As much as we would like to address all of your questions, there are certain topics that are simply out of the scope of this department within SCEA. You have reached the Consumer Services Department within SCEA, and we handle all general inquiries for our PlayStation® family of products, warranty and repair information, installation and troubleshooting, general corporate business inquiries, and third party software referrals, just to name a few.
Very specific questions on any particular product (e.g., manufacturing process), programming details of software or hardware, 'reasons or beliefs' on why a product did or did not include certain features, personal opinions, and personal contact information for developers, publishers, and other company employees, are some of the topics that cannot be addressed. Also, there are certain topics that we may not be able to address due to the fact that they are confidential and proprietary to SCEA.
I recommend that you submit this awesome idea at the following URL for future consideration:
http://share.blog.us.playstation.com/
Even though we are unable to provide you with information on why we only allow downloadable content for games such as Gran Turismo 5 to be available for the profile that purchased it, I am confident that by submitting your idea to have a master account (I.E.: PS3 system Serial Number) and list all of the profiles for that PS3 under it to share content to the URL listed above it will be considered for future use.
Regards,
"Sony Representative"
Hello "My Name",
I have heard your concerns regarding the downloadable content for games such as Gran Turismo 5 only being available for the profile that purchased it. I can understand that this is a frustrating situation to encounter and your desire to have an online registry where you can place a master account (IE: PlayStation®3 system Serial Number) and list all of the profiles for that PS3 under it to share content. I do apologize for the inconvenience that this situation has caused you.
We value your input and appreciate you bringing this to our attention. Please rest assured that we will convey your feedback to Sony Computer Entertainment America, LLC's ("SCEA") appropriate management.
As much as we would like to address all of your questions, there are certain topics that are simply out of the scope of this department within SCEA. You have reached the Consumer Services Department within SCEA, and we handle all general inquiries for our PlayStation® family of products, warranty and repair information, installation and troubleshooting, general corporate business inquiries, and third party software referrals, just to name a few.
Very specific questions on any particular product (e.g., manufacturing process), programming details of software or hardware, 'reasons or beliefs' on why a product did or did not include certain features, personal opinions, and personal contact information for developers, publishers, and other company employees, are some of the topics that cannot be addressed. Also, there are certain topics that we may not be able to address due to the fact that they are confidential and proprietary to SCEA.
I recommend that you submit this awesome idea at the following URL for future consideration:
http://share.blog.us.playstation.com/
Even though we are unable to provide you with information on why we only allow downloadable content for games such as Gran Turismo 5 to be available for the profile that purchased it, I am confident that by submitting your idea to have a master account (I.E.: PS3 system Serial Number) and list all of the profiles for that PS3 under it to share content to the URL listed above it will be considered for future use.
Regards,
"Sony Representative"