Originally posted by boombexus
Correct me if I'm wrong, but I'm under the impression that it's illegal for the dealership to state that anything a customer does to their vehicle will void the warranty. That if any problems occur with the vehicle the dealership would have to actually prove that the aftermarket part caused the problem.
Shortly there after, Lexus calls me up. I'm hoping that there going to tell me my car is finished. Well, that's not the case. Evidently there are some issues with my car that are going to take a few days to fix. Crap, I ask him how much this little project is gonna run me. He replies "nothing, it's warranty work, you will only be responsible for the cost of the service." Wait a minute, I have a bunch of aftermarket parts on my car. A intake, a exhaust and a chip.
The Lexus dealership is quite aware that these parts are on my car, so why on Earth are they not telling me that my warranty is void and that I'm going to have to foot the entire bill?
Cus Lexus is frickin cool that's why.
So, Lexus tells me to keep the loaner car and go home. Which is incidentally 100 miles away from the dealership. The service rep goes on to tell me he will contact me when my car is ready and has already offered to drop off my car to me, in Vail, which happens to be 100 miles out of his way. "That's frickin incredible" I say because I have to frigging work all week and there is no way I was going to be able to make it to Denver for quite some time. Splendid!
Other than the fact that there is something wrong with my car and that I'm stuck driving a ugly car, I'm pretty damn happy![/B]