- 457
- Northern Ireland
Having happily been using a Logitech g29 setup for a few years, I’ve been recently having spiking issues with the potentiometers in my pedals.
Took them apart and cleaned with compressed air and contact cleaner, this “fixed” them for a few weeks at a time but it was clear that replacement pots would be preferable. So an email was sent to Logitech support requesting spare pots.
A generic reply was received informing me they weren’t available so I then asked for the spec of the pots so that I could try to procure some place else.
Was informed that support did not have that information so again I asked that they would ask higher up the chain for this information.
Again I was informed that they did not have this information and that the support ticket was closed.
Now I know Logitech aren’t at the higher priced end of the market but am I to understand that they intend their product to be essentially disposable?
Do they wish for their customers to simply throw away their pedals and replace with a complete new wheel setup?
Surly this is a very wasteful and environmentally unsound attitude that Logitech are having in this day and age.
So in conclusion I would first like to warn anyone out there that may be of mind to purchase Logitech equipment to be aware of, although seemingly reasonably priced, may in the end work out much more expensive than the likes of Fanatec.
Also if anyone knows the technical specs of the Logitech pots please let me know, I’m on console so I’ll need the exact spec of pots.
Took them apart and cleaned with compressed air and contact cleaner, this “fixed” them for a few weeks at a time but it was clear that replacement pots would be preferable. So an email was sent to Logitech support requesting spare pots.
A generic reply was received informing me they weren’t available so I then asked for the spec of the pots so that I could try to procure some place else.
Was informed that support did not have that information so again I asked that they would ask higher up the chain for this information.
Again I was informed that they did not have this information and that the support ticket was closed.
Now I know Logitech aren’t at the higher priced end of the market but am I to understand that they intend their product to be essentially disposable?
Do they wish for their customers to simply throw away their pedals and replace with a complete new wheel setup?
Surly this is a very wasteful and environmentally unsound attitude that Logitech are having in this day and age.
So in conclusion I would first like to warn anyone out there that may be of mind to purchase Logitech equipment to be aware of, although seemingly reasonably priced, may in the end work out much more expensive than the likes of Fanatec.
Also if anyone knows the technical specs of the Logitech pots please let me know, I’m on console so I’ll need the exact spec of pots.