Hey everyone. Logitech Pro Wheel and Pedals user here (obviously). I’ve been dealing with a strange issue for several months now, curious if anyone else has dealt with something similar.
Frequently while driving, my wheel base will completely shut off and disconnect from my PS5 Pro. When I turn the wheel base back on, the screen tells me to “Attach Wheel” even though the wheel is still attached. So I remove the wheel, put it back on, wheel restarts/resets and I can return to driving. It does not exclusively happen during moments of peak torque, and it happens no matter what game I’m playing. It’s an intermittent occurrence, but definitely happens at least once or twice every single time I sit down to drive. So running races online is not really possible because I can basically guarantee that it will cut out at some point during every race.
At this point I did the obvious thing and I reached out to Logitech support. They were easy to work with, reviewed my claim quickly and because I’m still under warranty, they sent over a brand new wheel base. Excellent! I’ve now had the new wheel base for about a month, but within the last week or so… I’m dealing with the exact same issue again. Power cuts out randomly while driving, wheel deactivates, etc.
So now I’m left trying to figure out what’s going on here. Seems to me that either:
- Logitech’s design is in some way fundamentally flawed
- I am doing something wrong with my setup that’s causing the issue
I’ve heard things about EMI (electromagnetic interference) or static electricity discharge, but at this point I’m legitimately not sure what’s going on. No other devices seem to be affected by this, just the wheelbase.
Curious if anyone else has dealt with an issue like this? Would love to hear people’s thoughts. Maybe we could even rope in
@LOGI_Rich to get some answers
Thanks everyone!