Not getting rewards

[vained octane]

Im not getting any rewards, daily or the weekly , I just got done running all 5 weekly races and nothing

 

[Famine]

Im not getting any rewards, daily or the weekly , I just got done running all 5 weekly races and nothing

Have you changed the timezone on your console or logged into your account on a different console in a different timezone?

If so, that's why.

 

[Mechoklecho]

Have you changed the timezone on your console or logged into your account on a different console in a different timezone?

If so, that's why.

I have the same problem and yes I have changed consoles and yes we had a 1 hour difference in our timezones.
Since than I have waited for a week to see if the next week will be different, it didn't work.
I have deleted the game and reinstalled it, it didn't work.
I heve updated to the latest version, it didn't work.
I have erased everything from the console and all profiles and started from the beginning, it didn't work.

What is the solution?

 

[Meythia]

What is the solution?

Not changing timezones on the console but leaving the time setting as is, and for the current rewards unfortunatly none - this one is lost.

 

[Famine]

Since than I have waited for a week to see if the next week will be different, it didn't work.
I have deleted the game and reinstalled it, it didn't work.
I heve updated to the latest version, it didn't work.
I have erased everything from the console and all profiles and started from the beginning, it didn't work.

What is the solution?

Wait another week. Sometimes (if it's close to the end of a week), it'll carry over to the following week as well.

Note that the issue actually affects accounts, rather than consoles, so if you log into a different account on the same console it'll probably be fine, but if you log into the same account on different consoles in different time zones (or if multiple people log into an account, and they're on different consoles in different time zones) you will end up triggering the issue every time.

 

[Mechoklecho]

Not changing timezones on the console but leaving the time setting as is, and for the current rewards unfortunatly none - this one is lost.

I don't care about the current rewards, and it has been like that for a month so 4 weeks in a row. How long should I wait?

Wait another week. Sometimes (if it's close to the end of a week), it'll carry over to the following week as well.

Note that the issue actually affects accounts, rather than consoles, so if you log into a different account on the same console it'll probably be fine, but if you log into the same account on different consoles in different time zones (or if multiple people log into an account, and they're on different consoles in different time zones) you will end up triggering the issue every time.

I have factory reset the my console and changed the timezone to the one it is actually in (a few years ago I was abroad and that my console and my friends console are 1 hour different) now I have set the time zone 1 hour different than the original and the same as my friends console, once again after factory resetting the console.

Which timezone should I use, how long should I wait, I have tried different things every week and still nothing?

 

[Famine]

Which timezone should I use

It doesn't matter so long as you're not changing it.

Every time you log into an account after the time zone has been changed, you will be prevented from earning the Daily Workout and Weekly Challenge rewards. If you keep on changing it you'll keep on triggering the issue.

 

[Mechoklecho]

It doesn't matter so long as you're not changing it.

Every time you log into an account after the time zone has been changed, you will be prevented from earning the Daily Workout and Weekly Challenge rewards. If you keep on changing it you'll keep on triggering the issue.

Thanks, I will wait one more week