Both Sony and PD fails co communicate with us, its due to the japanese organizational culture, they hardly admit that they do wrong decisions, and not losing face is also very important in those cultures. Japanese have their special ways, just look at gt5, kaz said that he didnt like to add additional things to the game, once its released, nissan gt-r, the untunable car, sushi, dont ask for more wasabi, the chef have allreaddy made it perfect. So the japanese vendors think that they have done so excelent job, that there is no need for modification, weither its console games, cars, food, etc. To be frank, japanese think they are supirior, and dont like other people/companies to improve their product, in their eyes its a lack of respect.
But to us US and european players, this mentality is quite strange, because we are used to improve stuff. Just look at PD as a company, they have to improve their processes, and it had to be a ddos before they woke up, and saw that their systems was outdated and slow. And then sony have the curage to sue people left and right for beeing innovative? It stinks japanese organizational culture miles away...
