I just dont get it, they sent me a email to reset my psn password but when i click the link through the email it just asks me to enter my psn details again and they sent the same email again?? grrrr
I'm guessing that D3VILSBREDWIN is in the same (or similar) situation as me - I had the YLOD just before the PSN went down, and now have a new console, so can't do the reset "on the original console" as required for the XMB reset.