Logitech RS50 | Settings and tips

NelsonP · 2026-07-25T05:23:08+0100

I recently purchased an RS50, using it with a PS5 for GT7. It crashed and disconnected a lot, so I got in touch with Logitech support who suggested a replacement wheel base.

After waiting a week for the defective base to be shipped to Poland, and a new one to be sent from the Netherlands, I finally received the replacement.

I set it up yesterday. It worked fine for 30 mins then started disconnecting again. So frustrating.

The issue clearly lies elsewhere, maybe with the hub of the connection to the base, who knows.

Im in touch with Logitech support but the process is slow and unsatisfactory.

I see @LOGI_Rich is pretty active here. Would you be able to help?

LOGI_Rich · 2026-07-25T09:43:31+0100

Can you better describe what happens when it disconnects? Anything happening in the OLED display of the base? Have you tried running it in PS4 mode? Have you also updated the firmware?

NelsonP · 2026-07-25T09:45:58+0100

LOGI_Rich
Can you better describe what happens when it disconnects? Anything happening in the OLED display of the base? Have you tried running it in PS4 mode? Have you also updated the firmware?

Firmware updated.

Most times (but not all) a message comes up on the screen saying controller disconnected.

Oled display often shows the flashing / rolling dots like at startup then platform selector. Sometimes it just freezes completely though.

Sometimes I can just push the PS button and it restarts, sometimes I have to switch the base off and on again using the switch at the back. Other times it crashes the game completely.

Never had this with my previous G29

LOGI_Rich · 2026-07-25T10:19:13+0100

You’ve got a ground loop issue somewhere, most likely. This can be tricky to fix but the usual things to try are:

1. If you’re using a sim rig then look into getting that grounded to earth.

2. Replace the HDMI cable between the console and display. The PlayStation and certain TVs in specific environments can definitely have ground loop issues. I’ve previously seen these things fixed by getting a good quality HDMI cable.

NelsonP · 2026-07-25T10:25:36+0100

LOGI_Rich
You’ve got a ground loop issue somewhere, most likely. This can be tricky to fix but the usual things to try are:

1. If you’re using a sim rig then look into getting that grounded to earth.

2. Replace the HDMI cable between the console and display. The PlayStation and certain TVs in specific environments can definitely have ground loop issues. I’ve previously seen these things fixed by getting a good quality HDMI cable.

Ok thanks, will try the hdmi cable.

I'm using a wheel base, rather than a sim rig, not that it really matters.

How does the ground loop issue lead to the controller disconnecting?

LOGI_Rich · 2026-07-25T10:27:26+0100

Oh it definitely matters, believe me. So you’re just clamping the wheel base to a desk?

NelsonP · 2026-07-25T10:29:19+0100

LOGI_Rich
Oh it definitely matters, believe me. So you’re just clamping the wheel base to a desk?

No, its on one of these...

X Rocker XR Racing Rig Universal Wheel Stand - Black - Tesco Groceries https://share.google/ForY8ZgFHW5W6aME6

LOGI_Rich · 2026-07-25T10:31:47+0100

Okay, that still very much counts as a rig, because it’s a metal frame, so my comments about grounding it still apply.

Bonneville120 · 2026-07-25T22:10:28+0100

Is there a USB extender cable which is proven to be fine with this base? As I use an extender and have an RS50 being delivered on Monday. Will be bolted to a Trophy sat on hardwood floor if that matters re grounding issues

tonidavid5 · 2026-07-25T22:26:09+0100

Bonneville120
Is there a USB extender cable which is proven to be fine with this base? As I use an extender and have an RS50 being delivered on Monday. Will be bolted to a Trophy sat on hardwood floor if that matters re grounding issues

I just use a 3 meter ZKAPOR cable I bought in Amazon several years ago for my previous T247. As it's USB A to USB C, I also use a dongle USB-C adaptor to connect it to the PS5pro.
No issues whatsoever.
Plenty of other 'Chinese' brands would also work fine, I'm pretty sure Anker or Ugreen would be just as fine, for example.

Bonneville120 · 2026-07-25T22:39:27+0100

tonidavid5
I just use a 3 meter ZKAPOR cable I bought in Amazon several years ago for my previous T247. As it's USB A to USB C, I also use a dongle USB-C adaptor to connect it to the PS5pro.
No issues whatsoever.
Plenty of other 'Chinese' brands would also work fine, I'm pretty sure Anker or Ugreen would be just as fine, for example.

I have some generic one, can't remember the brand, but I used it with a T300. Never had a single problem in over 1000 hours of use. Very excited to get the RS50 though. Sold all the TM gear as the T598 just didnt have the specs I was looking for. Shame they never brought the T818 to console else I'd have kept all my TM gear.

NelsonP · 2026-07-25T23:26:01+0100

@LOGI_Rich I'm using a 2m usb extension. Is that a no no? It crashed 5 times in 1 race, so ive removed it and so far it seems OK (2 races)

LOGI_Rich · 2026-07-26T08:27:48+0100

USB extensions can be problematic. As you can see in this page there are people who find no issues with them, but I’d be a very rich man if I had a pound for every time a problem has been solved by removing a USB extension from the mix 🤣

NelsonP · 2026-07-26T08:43:13+0100

LOGI_Rich
USB extensions can be problematic. As you can see in this page there are people who find no issues with them, but I’d be a very rich man if I had a pound for every time a problem has been solved by removing a USB extension from the mix 🤣

Thank you @LOGI_Rich

Would an active USB extension cable be better than a passive one?

Alternatively, if I wanted to replace the stock usb cable with a slightly longer one, what spec would I need? E.g. usb 2.0, ferrite cores etc.