In business it's important to attract new customers, but it's equally as important that you retain your current customers as brand loyalty is worth a great deal.
If Logitech had looked after its customers better, I probably would have spent about £250 on Logitech products within the past 6 months. I'd also have continued to recommend Logitech to others and anyone here that runs their own business knows that a verbal recommendation is the best advertising that you can get.
I agree that we all need to move with the times and the G27 is certainly no spring chicken, but the annoying fact is that the G29 is a G27 with a few button changes. Logitech haven't re-invented the wheel, they haven't given us anything new, yet they want more money for the same product and then they don't give you a shifter. Meanwhile there are people with perfectly good G27's (same tech as the G29) that are still quite new, yet they are not able to use them with the current gen consoles.
I don't know how much you guys earn for a living (you don't have to answer that), but personally my income is quite low, so I can't afford to keep blowing £300 on a new wheel every few years. So to those that keep saying "stop crying", "it's a new gen", "security chip", "buy a new wheel", "Thrustmaster wheels are better"..... screw you, as I can't afford a new wheel right now and even if I could I certainly wouldn't buy a Thrustmaster because they aren't reliable enough yet. Why would I want to spend my hard earned on something that breaks so easily, sure it has got a guarantee, but that will expire long before the new gen (PS5) arrives.
The gaming industry has become increasingly greedy and its ruining it for the players. It needs to take a good look at itself because at this rate the industry will eventually fall flat on its face.
