I cannot comment on your problem, but for shipping, why would it need to go to UK before germany? I remember your concern during preorders about shipping to your friend first then to you, so i get that part of it.
I believe you could ship to germany direct. Also, if you ask nicely, may reimburse you for your shipping as it is ( may be ) a defective product.
I also believe you are the first to have these same issues with GT5.
Good luck with your wheel.
Edit: nevermind on the shipping to fanatec from you, i imagined i read that in your post. Oops