MÜLE_9242;6135094
The only reason to get Fanatec over Logitech, imo, are the Clubsport pedals and xbox support. I don't have an xbox, and I'm not about to sped an extra 100+ dollars for Clubsports, as great as what they apparently are.
Also, I don't trust Fanatec's customer service and shipping length, based on what I've heard. Because of all of that, Fanatec wasn't even in the equation for me. It was basically G27 vs. T500.
My Fanatec doesn't have xbox support. That's a wasted $100 add-on for MS licensing and wireless. Was $345 shipped with club-sport pedals. So when I got mine last year it was actually cheaper than the G27.
Now, the Fanatec does have much better pedals. You're right there. It also has better FFB, and the crown jewel is that I can tinker with my wheel setup ON THE WHEEL as well as in the game. The firmware even supports profiles so I push two buttons on my wheel and it moves it from the 900 degree rotation with strong feedback and 1 degree deadzone I use for normal driving, to a profile set to 360 degree rotation with weak FFB and big deadzone for rally, then switch to another profile to put it into 200 degree heavy FFB zero deadzone Formula1 setup. I can even tinker with when the club-sport brake pedal kicks in its haptic feedback for ABS simulation.
It's even dreamier on the PC where more features are directly supported, like rim-rumble for engine over-rev or kerb crashing.
As far as support goes.
I've gone through horrific support from Logitech on my DFP. Which consisted of much corporate call-center run-around compounded by massive delays, shipping costs, etc... to get RMAs processed.
I've gone through excellent support from Fanatec just recently as my shifter switches started to give up. It consisted of
Me: "hey my switches started dying, can you send me a replacement?"
F: "send me a short video of the issue and your order info"
Me: "here you go"
F: "dude, yeah those are on their way out... here's a new PCB and instructions to put it in... or would you like to deal with a b.s. hassle from an RMA?"
Me: "gimme the parts bro I love you"
F: "hey I'm a local guy call me at this number to confirm what you need"
calls number
F: "yeah bro sometimes zie germans are kinda confusing to us Canadian parts guys... just wanted to make sure I send you what you need."
Me: "yeah I need a new PCB for the GT3 RS V2"
F: "oh yah, i'll hook you up that's no big... you want some more free stuff too? I have lots of extra bits i'll toss in there for you eh?"
Me: "cool bro"
tracking number shows up the next morning in my inbox
I haven't had support this good since I had an Act-Labs Force RS wheel which was a nice boutique shop in BC that eventually had to shutter due to Canadian dollar issues and Logitech becoming a 900lb gorilla.
edit:
sweet, parts came today coincidentally.
Easy step-by-step instructions with pictures... ~1 hour no hassle fix. 👍
+ now I have a box full of extra parts and my wheel was never out of my possession or out of commission.
awesome sauce.